JAAJN7142013 Posted April 30, 2020 #1 Share Posted April 30, 2020 So devastated my cruise was cancelled weird thing is they keep sending me emails to upgrade Link to comment Share on other sites More sharing options...
mugtech Posted April 30, 2020 #2 Share Posted April 30, 2020 No problem, they are still selling cabins for the July Encore cruises, some nice prices. 1 Link to comment Share on other sites More sharing options...
Beer Belly Posted April 30, 2020 #3 Share Posted April 30, 2020 32 minutes ago, JAAJN7142013 said: So devastated my cruise was cancelled weird thing is they keep sending me emails to upgrade They did the same when cancelling my April cruise. You could always re-book and use the extra percentage on a FCC to upgrade on your own 1 Link to comment Share on other sites More sharing options...
JAAJN7142013 Posted April 30, 2020 Author #4 Share Posted April 30, 2020 Rebook for when I wonder it says they will be sailing July 1st but realistically will that Happen I wonder 1 Link to comment Share on other sites More sharing options...
mugtech Posted April 30, 2020 #5 Share Posted April 30, 2020 July 5 is the first date, plenty of time. 1 Link to comment Share on other sites More sharing options...
Rare Georgia_Peaches Posted April 30, 2020 #6 Share Posted April 30, 2020 2 hours ago, mugtech said: July 5 is the first date, plenty of time. I've considered July or August but I'm wondering if they could get the ships fully crewed and operational by then. In my head, July seems like a long way off, but in reality, it's just 8 weeks away. IDK... 1 Link to comment Share on other sites More sharing options...
Bactocruise Posted April 30, 2020 #7 Share Posted April 30, 2020 Can I ask, how did they inform you? And, did they offer a refund ... not just the FCC? I ask because their public statement - on their website says for cancelled sailings ..get a 150%FCC or a lesser refund to the original payment method. to get a refund to complete a refund request form. Unf it does not define the amount reduced if a refund is requested. So why do I ask? we are a party of 19 traveling on the 7/5 sailing, and the ‘no sail order’ extends past my cruise date. hoping to be able to get money back if we cannot sail. The encore is in Alaska next year and we have no desire to go there and explicitly booked Bermuda bc of our interest in this ship. Thanks for listening. I appreciate the info. Link to comment Share on other sites More sharing options...
SouthLyonCruiser Posted April 30, 2020 #8 Share Posted April 30, 2020 3 hours ago, JAAJN7142013 said: So devastated my cruise was cancelled weird thing is they keep sending me emails to upgrade At least you got a lot of notice so that you could cancel air reservations (if you have any), and any excursions that you may have booked outside of the cruise line without a penalty. Also, you can book the same cruise for next year, is you are so inclined. Link to comment Share on other sites More sharing options...
bonniboo1 Posted April 30, 2020 #9 Share Posted April 30, 2020 4 hours ago, JAAJN7142013 said: So devastated my cruise was cancelled weird thing is they keep sending me emails to upgrade 4 hours ago, JAAJN7142013 said: So devastated my cruise was cancelled weird thing is they keep sending me emails to upgrade I was on this cruise also. Just rebooked in the Joy for 6/27/21. I have set up a Roll call on these pages with a Meet & Greet planned. Bonni Link to comment Share on other sites More sharing options...
Darcy03231 Posted April 30, 2020 #10 Share Posted April 30, 2020 3 hours ago, Bactocruise said: Can I ask, how did they inform you? And, did they offer a refund ... not just the FCC? I ask because their public statement - on their website says for cancelled sailings ..get a 150%FCC or a lesser refund to the original payment method. to get a refund to complete a refund request form. Unf it does not define the amount reduced if a refund is requested. So why do I ask? we are a party of 19 traveling on the 7/5 sailing, and the ‘no sail order’ extends past my cruise date. hoping to be able to get money back if we cannot sail. The encore is in Alaska next year and we have no desire to go there and explicitly booked Bermuda bc of our interest in this ship. Thanks for listening. I appreciate the info. The "lesser" refund is a 100% refund. They're calling is "lesser" because they're offering 150% cruise credit, so a 100% refund is "lesser." 1 Link to comment Share on other sites More sharing options...
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