ONLY Post if you have a full refund from cancelled cruise since 3/10/20

[jrblach]

we cancelled 97 day jan 2021 world cruise in mid april. got refund to credit card early june.

[tk2fast]

Sky April 4th --  within last 4 days received all money back. Pre cruise purchases, cruise cost and airfare. 

[Vertical1]

Finally got full refund for 3/15 Regal cruise, which I cancelled 3/11 and subsequently picked Option 2 on 3/27.  I haven’t checked for any FCC, but I know there will be unlimited drinks tonight!

[Coral]

31 minutes ago, Vertical1 said:

Finally got full refund for 3/15 Regal cruise, which I cancelled 3/11 and subsequently picked Option 2 on 3/27.  I haven’t checked for any FCC, but I know there will be unlimited drinks tonight!

Congrats! Definitely drinks.

 

If you did get your FCC, it is possible it has already been applied to a future cruise if you already had one booked.

[Vertical1]

Under the “Circle Savings/Cruise Credits” area I see my account number, but no FCC totals (zero or otherwise).  I assume I’m looking in the right place, and no, haven’t rebooked anything.  

[Coral]

8 minutes ago, Vertical1 said:

Under the “Circle Savings/Cruise Credits” area I see my account number, but no FCC totals (zero or otherwise).  I assume I’m looking in the right place, and no, haven’t rebooked anything.  

Yep - that is the location.

[Postman1963]

2 cruises cancelled, have been made good with a combo of FCC and refund.  Be patient and maybe give a "nudge" call to customer service and/or your PCC.

 

[lottoguy]

  It’s now June 13th the day the Caribbean Princess was to leave the port in Ft. Lauderdale. This cruise was cancelled by Princess and we still have not received our full refund. We paid for the cruise via credit card. Were still waiting. 

[pwlee49]

got refunded $3300.00 +125% fcc obc. never call or ask for refund. READY TO CRUISE AGAIN !😉☺️Booked ruby 12/23/20.

[dog]

8 hours ago, Vertical1 said:

Under the “Circle Savings/Cruise Credits” area I see my account number, but no FCC totals (zero or otherwise).  I assume I’m looking in the right place, and no, haven’t rebooked anything.  

have you been told your account is settled?  The FCC amounts only show up when they have given them to you. 
once I rebooked, mine went back to $0. 
 

[Vertical1]

Thanks Coral and Dog for the help.  That makes sense and no I haven’t heard from PCL.  Until there’s some further clarity around COVID and my family’s schedules, I’m in not in a position quite yet to rebook anyway, so I can be patient on the FCC.

[pedirn]

Original cruise 4/4/20. Sydney to LA Ruby Princess

 

Cruise canceled by Princess 3/12

Chose Option #2   3/13

Refund FCD 3/19

Refund FCC 4/21  (50% of base fare)

Refund to CC 6/11. (fare, taxes, fees, transfers, insurance, airfare)

[qqwer123]

Two cruises. One March 14 and one may 1. Got fcc in April and just got all the other monies owed last week. 

[kitty2264]

March 14th cruise on Sky.  We cancelled it on 3/7 and received our EZAir credits and taxes within a few days. We chose Option 2 and got FCC to show up on May 15th.  Princess processed our refund to our CC on 6/9.

[kitty2264]

On 6/13/2020 at 4:05 PM, Vertical1 said:

Under the “Circle Savings/Cruise Credits” area I see my account number, but no FCC totals (zero or otherwise).  I assume I’m looking in the right place, and no, haven’t rebooked anything.  

Be sure you click the "view details" arrow under future cruise credits.  While my "Future Cruise Credits" says I only have $200 which is the amount of two future cruise deposits, when I view the details I see an additional entry labeled "Passenger Relations" in the amount of my refunded cruise fare.

[Aulanis]

12 minutes ago, kitty2264 said:

Be sure you click the "view details" arrow under future cruise credits. 

 

Thanks that is a good tip.  Sadly I dont have anything new just an

unused FCD

[Halley's Comet]

B2B Regal Princess Cruises 3/29 and 4/5/2020.  Canceled by Princess and Option 2 requested for both on 3/12/2020.  50% FCC received in April.  5/21 - casino credits refunded from 4/5 cruise to credit card.  5/31 - cruise fare and Easy Air from 4/5 cruise refunded to credit card.  6/4 - cruise fare from 3/29 cruise refunded to Princess gift cards and to credit card.  6/16 - casino credits and prepaid drink package refunded from 3/29 cruise refunded to credit card.  We are now fully refunded...😀

[PRNole47]

3/7/20 - Cruise cancelled while waiting to board in Long Beach terminal

3/8/20 - 3/11/20- 3 days at Disney Land with $300 for 1x nite lodging reimbursement filed with Princess, as per their cancellation policy promise of 1 nite lodging coverage up to $300.

3/12/2020 - Filed for all cruise charges reimbursement, FCC, and $300 for 1 nite lodging upon return home

3/26/2020 - All promised reimbursements completed and deposited to my bank acct, FCC posted to  shipboard account. $300 for 1 nite lodging NEVER reimbursed.

[Coral]

4 minutes ago, PRNole47 said:

 

3/26/2020 - All promised reimbursements completed and deposited to my bank acct, FCC posted to  shipboard account. $300 for 1 nite lodging NEVER reimbursed.

Has anyone had their Out of Pocket items refunded? It sounds like a trend.

[gmjc2]

Cancelled April 14th by Princess--refund showed up on June 12th.

Shore excursion fees came 5 days later!  Happy Days!!

 

[Big Tiger Fan]

May 3 Alaska cruise RT San Francisco. Received refunds on excursions and water package shortly after it was canceled in April. Just received full refund on cruise and air. Took a while but we have all of our $$ back. 

[ROXIETHEHORSE]

Cruise was to be Alaska 9/6/20. We cancelled 4/8/20 (before Princess cancelled the cruise). Received refund June 30th. 
 

received refund from Alaska Airlines within 5 days of cancelling. 
 

Was approved for a refund from Insure My Trip on 7/2 after providing proof of refund from Princess. Should receive that within 2 weeks.

[cherylandtk]

Partial refund received 2 weeks ago...but still waiting on the rest at 119 days.  🤷‍♀️😴