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How hard can it be?


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5 hours ago, AncientMariner48 said:

ARGH!!!!   On the phone yesterday with Princess for well over 2 hours.  They cannot tell me when we'll get a refund or why it has been over 120 days without a word.  They did tell me that their records show we will get a refund someday, although it will be a few dollars less than we paid, not counting the deposits and insurance.  Princess said they will keep the deposit and the insurance money and show this as a future credit.   Yea, like I am inclined to ever book with them.

I believe that Princess is using actuary tables and prioritizing payments to those expected to survive Covid.  And they also figure that many will not use the future credits.  

 

I had lost heart and got mine last week and was actually very slightly more! Maybe an exchange rate thing, don't give up!

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  • 2 weeks later...

I am now convinced that Princess is waiting for me to die, so they do not have to pay.    I have passed 130 days since the cancellation.  I have not received one piece of information from them, indicating status or scheduling.  No email, no text, no calls.  I have called a number of times and only received a shrug and requests  for me to be patient.  I have been patient.  I am sorry I ever booked with Princess and will never make that mistake again.  

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We were on the Majestic back in Feb when remaining cruise was cancelled.  Yesterday (the 14th) we received our final checks for total we were due.  Received the first checks about 6 weeks ago.  ☺️   Hoping our next cruise is not cancelled.  It is to be in Feb, Panama Canal FL  to CA.  Thinking with departure and arrival ports being USA Maybe less hassle.  

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