zackarykeef Posted July 27, 2021 #1 Share Posted July 27, 2021 Hi all...wondering if anyone has experienced this before or has a solution. We just booked our first MSC cruise for next month...trying to sign up for Voyager's Club. However, when I enter my information, it says "Departure date not in range for selected cruise" and won't let me sign up. Anyone have a solution or know what's going on? Thanks in advance! Link to comment Share on other sites More sharing options...
Rare alyssamma Posted July 27, 2021 #2 Share Posted July 27, 2021 2 minutes ago, zackarykeef said: Hi all...wondering if anyone has experienced this before or has a solution. We just booked our first MSC cruise for next month...trying to sign up for Voyager's Club. However, when I enter my information, it says "Departure date not in range for selected cruise" and won't let me sign up. Anyone have a solution or know what's going on? Thanks in advance! First, if possible, status match. If you have status with any other airline, cruise, car, hotel, etc, try to do that. Second, I think you may need to call in to get that fixed (of course if you status match you'll do it slightly differently) Link to comment Share on other sites More sharing options...
zackarykeef Posted July 27, 2021 Author #3 Share Posted July 27, 2021 1 minute ago, alyssamma said: First, if possible, status match. If you have status with any other airline, cruise, car, hotel, etc, try to do that. Second, I think you may need to call in to get that fixed (of course if you status match you'll do it slightly differently) I was trying to do that with my NCL, but not sure how... Link to comment Share on other sites More sharing options...
Rare alyssamma Posted July 27, 2021 #4 Share Posted July 27, 2021 34 minutes ago, zackarykeef said: I was trying to do that with my NCL, but not sure how... It's easy for some and horribly complicated for others...it's the luck of the draw. When my wife and I did it, it worked for me, didn't work for her, we called to get hers fixed - which it was - but then that broke mine 🙂 Best bet is to call and get it resolved. You'll need a picture of something showing your NCL status. NOTE - if you already join, I don't think you can then status match...so make sure you status match and not join. Link to comment Share on other sites More sharing options...
Lisichka Posted July 28, 2021 #5 Share Posted July 28, 2021 3 hours ago, alyssamma said: It's easy for some and horribly complicated for others...it's the luck of the draw. When my wife and I did it, it worked for me, didn't work for her, we called to get hers fixed - which it was - but then that broke mine 🙂 Best bet is to call and get it resolved. You'll need a picture of something showing your NCL status. NOTE - if you already join, I don't think you can then status match...so make sure you status match and not join. I joined first and then status matched to silver a few months later. 1 Link to comment Share on other sites More sharing options...
Rare alyssamma Posted July 28, 2021 #6 Share Posted July 28, 2021 1 hour ago, Lisichka said: I joined first and then status matched to silver a few months later. Then you were very lucky... 1 Link to comment Share on other sites More sharing options...
dexddd Posted July 28, 2021 #7 Share Posted July 28, 2021 14 hours ago, zackarykeef said: I was trying to do that with my NCL, but not sure how... Are you trying to status match with NCL? If so, they don't match. Link to comment Share on other sites More sharing options...
Rare alyssamma Posted July 28, 2021 #8 Share Posted July 28, 2021 1 hour ago, dexddd said: Are you trying to status match with NCL? If so, they don't match. Really? Is this new? OP, this is the link: https://www.msccruisesusa.com/cruise/status-match I thought this was the list of cruise lines they match: Costa Cruises Royal Caribbean Carnival Cruises Norwegian Cruises Celebrity Cruises Cunard Cruises Princess Cruises Silversea Regent Cruises Holland America P&O Cruises Azamara Cruises Seabourn Cruises Disney Cruise Line Ponant Yacht Cruises Aida Cruise Line Crystal Cruises Oceania Cruises Star Cruises Link to comment Share on other sites More sharing options...
zackarykeef Posted July 29, 2021 Author #9 Share Posted July 29, 2021 16 hours ago, dexddd said: Are you trying to status match with NCL? If so, they don't match. I called MSC yesterday, and they said they did, so… Link to comment Share on other sites More sharing options...
dexddd Posted July 29, 2021 #10 Share Posted July 29, 2021 Maybe I read it wrong. I thought in addition to trying to match from whomever to MSC they had tried from whomever to NCL who does not have a match, NCL. Link to comment Share on other sites More sharing options...
EllieinNJ Posted July 30, 2021 #11 Share Posted July 30, 2021 I have been trying to status match with my NCL premium for 3 months now and cannot get any response. I finally booked a cruise because the price went up and got Voyagers club number. Then sent in an inquiry about status match and also healthcare workers promo. Except for the basic "thank you for your request" have not got one word back from them 1 Link to comment Share on other sites More sharing options...
Rare alyssamma Posted July 30, 2021 #12 Share Posted July 30, 2021 28 minutes ago, EllieinNJ said: I have been trying to status match with my NCL premium for 3 months now and cannot get any response. I finally booked a cruise because the price went up and got Voyagers club number. Then sent in an inquiry about status match and also healthcare workers promo. Except for the basic "thank you for your request" have not got one word back from them For the healthcare workers promo, you have to book over the phone (or have your TA do it). I don't think you can book and then get it later applied. You may wish to cancel and re-book over the phone. Link to comment Share on other sites More sharing options...
deniseatnycs Posted July 30, 2021 #13 Share Posted July 30, 2021 On 7/28/2021 at 1:16 PM, dexddd said: Are you trying to status match with NCL? If so, they don't match. they certainly do we matched black, now Diamond from NCL Link to comment Share on other sites More sharing options...
dexddd Posted July 31, 2021 #14 Share Posted July 31, 2021 See post #10 which I realize is after my first reply. Link to comment Share on other sites More sharing options...
the mistral wind Posted September 5, 2023 #15 Share Posted September 5, 2023 i think only royal , celebrity ,and msc ,will match status Link to comment Share on other sites More sharing options...
Rare Essiesmom Posted September 5, 2023 #16 Share Posted September 5, 2023 3 minutes ago, the mistral wind said: i think only royal , celebrity ,and msc ,will match status Virgin is doing it too. EM Link to comment Share on other sites More sharing options...
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