bobstheboy Posted August 15, 2021 #26 Share Posted August 15, 2021 17 minutes ago, sandancer said: Sorry we jumped the queue but at least you got an email. We didn’t. No need to apologise, it's P&O that should be doing that and what's the point of an email if the info is wrong ? Rather not receive anything. Link to comment Share on other sites More sharing options...
Astrajet Posted August 16, 2021 #27 Share Posted August 16, 2021 Sailing on Iona on 28th August and still unable to book any entertainment. In fact, there is no mention of the theatre at all under the Entertainment tab! Just wondering if anyone else on this cruise has been more successful! We had no such issues on an earlier Britannia UK Getaway cruise! 1 Link to comment Share on other sites More sharing options...
daveoc Posted August 16, 2021 #28 Share Posted August 16, 2021 1 hour ago, Astrajet said: Sailing on Iona on 28th August and still unable to book any entertainment. In fact, there is no mention of the theatre at all under the Entertainment tab! Just wondering if anyone else on this cruise has been more successful! We had no such issues on an earlier Britannia UK Getaway cruise! I'm on this cruise and cannot book anything. I've seen some suggestions that P&O are changing it back to book on board but, having just received the email from P&O telling me to go ahead and book the entertainment, I have no idea what is correct. 1 Link to comment Share on other sites More sharing options...
Astrajet Posted August 16, 2021 #29 Share Posted August 16, 2021 39 minutes ago, daveoc said: I'm on this cruise and cannot book anything. I've seen some suggestions that P&O are changing it back to book on board but, having just received the email from P&O telling me to go ahead and book the entertainment, I have no idea what is correct. We are in the same boat then, so to speak! Guess we will just have to keep checking in the hope that pre-booking might become available before we board. Thank you for your quick response. Link to comment Share on other sites More sharing options...
bobstheboy Posted August 16, 2021 #30 Share Posted August 16, 2021 Very annoying this lack of info re entertainment booking fiasco. P&O should sort out their IT problems, very amateur set up. Link to comment Share on other sites More sharing options...
sagaris Posted August 16, 2021 #31 Share Posted August 16, 2021 57 minutes ago, Astrajet said: We are in the same boat then, so to speak! Guess we will just have to keep checking in the hope that pre-booking might become available before we board. Thank you for your quick response. We are booked for the 29th cruise and booked our entertainment yesterday morning. Not the comedian though, we saw him on our first seacation in July and walked out after 15 mins!! Link to comment Share on other sites More sharing options...
sandancer Posted August 16, 2021 #32 Share Posted August 16, 2021 Whew. We are on the same cruise and almost booked for that show. Thanks for the heads up. Link to comment Share on other sites More sharing options...
bobstheboy Posted August 17, 2021 #33 Share Posted August 17, 2021 Still waiting for Iona entertainment to be available to book for 28th Aug cruise. P&O are really annoying me, emails sent stating it's available when it isn't. It would be nice if they sent another explaining what's going on. I would phone them but not wasting time and money. Link to comment Share on other sites More sharing options...
Astrajet Posted August 17, 2021 #34 Share Posted August 17, 2021 2 minutes ago, bobstheboy said: Still waiting for Iona entertainment to be available to book for 28th Aug cruise. P&O are really annoying me, emails sent stating it's available when it isn't. It would be nice if they sent another explaining what's going on. I would phone them but not wasting time and money. Still waiting here, too. Totally agree with your comments. Very frustrating especially as it appears you can still make these bookings if sailing on Britannia. Link to comment Share on other sites More sharing options...
thornegirl Posted August 17, 2021 #35 Share Posted August 17, 2021 3 minutes ago, Astrajet said: Still waiting here, too. Totally agree with your comments. Very frustrating especially as it appears you can still make these bookings if sailing on Britannia. I'm trying to book entertainment on Britannia 29th August cruise, saying nothing available. Link to comment Share on other sites More sharing options...
Astrajet Posted August 17, 2021 #36 Share Posted August 17, 2021 21 hours ago, sagaris said: We are booked for the 29th cruise and booked our entertainment yesterday morning. Not the comedian though, we saw him on our first seacation in July and walked out after 15 mins!! I was going by what had been stated in the above post by sagaris, whom I assume is on the Britannia as it sails on 29th August. My apologies if this assumption is incorrect. Link to comment Share on other sites More sharing options...
thornegirl Posted August 17, 2021 #37 Share Posted August 17, 2021 Managed to book some entertainment on the Britannia 29th August cruise. Does anybody know who's on in the Limelight Club. Hope its not still Eric and Ernie. 1 Link to comment Share on other sites More sharing options...
Astrajet Posted August 19, 2021 #38 Share Posted August 19, 2021 On 8/17/2021 at 12:35 PM, bobstheboy said: Still waiting for Iona entertainment to be available to book for 28th Aug cruise. P&O are really annoying me, emails sent stating it's available when it isn't. It would be nice if they sent another explaining what's going on. I would phone them but not wasting time and money. This is unbelievable - just had an email from P&O in which they say: "Log into My P&O Cruises to take a look at the entertainment on offer and make sure you book before you sail for the shows you don’t want to miss. Whether you’re hankering for a night at the theatre, missing sinking into a plush armchair in front of the latest blockbuster, losing yourself in a night of live music – or all three – you’ll find it all on your P&O Cruises holiday." Firstly, there is no mention of the Entertainment section in My P&O Cruises of the theatre at all! Secondly, the entertainments that are mention ie Signature Performances, Live Music and Guest Presenters all have a "Book Now" button but when you press these the all come up with the same wording - "These events are not bookable. Simply turn up to enjoy or ask our friendly staff for more details. We look forward to seeing you there" What is going on!! Please sort this out P&O - how come such bookings can be made if sailing on Britannia on 29th Aug but not on Iona sailing the day before? Has anyone had more luck than me? 1 Link to comment Share on other sites More sharing options...
sandancer Posted August 19, 2021 #39 Share Posted August 19, 2021 You couldn’t make this up. Link to comment Share on other sites More sharing options...
Astrajet Posted August 19, 2021 #40 Share Posted August 19, 2021 (edited) 4 minutes ago, sandancer said: You couldn’t make this up. Tell me about it! It is very frustrating. I had no such problems when we sailing on Britannia mid July! It's reassuring to know that you have some entertainment booked before you sail - at this rate we won't have anything booked. Edited August 19, 2021 by Astrajet Link to comment Share on other sites More sharing options...
kids at home cruisers Posted August 19, 2021 #41 Share Posted August 19, 2021 8 minutes ago, Astrajet said: This is unbelievable - just had an email from P&O in which they say: "Log into My P&O Cruises to take a look at the entertainment on offer and make sure you book before you sail for the shows you don’t want to miss. Whether you’re hankering for a night at the theatre, missing sinking into a plush armchair in front of the latest blockbuster, losing yourself in a night of live music – or all three – you’ll find it all on your P&O Cruises holiday." Firstly, there is no mention of the Entertainment section in My P&O Cruises of the theatre at all! Secondly, the entertainments that are mention ie Signature Performances, Live Music and Guest Presenters all have a "Book Now" button but when you press these the all come up with the same wording - "These events are not bookable. Simply turn up to enjoy or ask our friendly staff for more details. We look forward to seeing you there" What is going on!! Please sort this out P&O - how come such bookings can be made if sailing on Britannia on 29th Aug but not on Iona sailing the day before? Has anyone had more luck than me? Having exactly the same issue. Tried calling P&O earlier in the week and the message specifically said they can't help with questions about any pre-cruise bookings at this time. Sent an email to ask about it - still no reply Tried calling today - only to hear the message stating they are too busy and call back another time. At which point the call is automatically ended. I'd normally be getting rather excited about a cruise with only 9 days to go ...but definitely not feeling it at the moment Link to comment Share on other sites More sharing options...
Astrajet Posted August 19, 2021 #42 Share Posted August 19, 2021 Totally agree Kids at Home Cruisers. Just wondering if this is something I should take up with my TA! Link to comment Share on other sites More sharing options...
sandancer Posted August 19, 2021 #43 Share Posted August 19, 2021 I am wishing we had used a TA instead of direct with P&O. Been trying to speak to someone or get a reply to my email regarding using a wheelchair in the terminal for about 3 weeks. I’m sure a TA would have more luck. Link to comment Share on other sites More sharing options...
Astrajet Posted August 19, 2021 #44 Share Posted August 19, 2021 4 minutes ago, sandancer said: I am wishing we had used a TA instead of direct with P&O. Been trying to speak to someone or get a reply to my email regarding using a wheelchair in the terminal for about 3 weeks. I’m sure a TA would have more luck. Sorry to hear that. I wonder if you might be able to contact the terminal direct regarding availability of wheelchairs. You should be able to get their phone numbers through an internet search. I think I will drop my TA an email regarding this entertainment booking fiasco - he is always very helpful. Link to comment Share on other sites More sharing options...
sandancer Posted August 19, 2021 #45 Share Posted August 19, 2021 Thanks. Tried that. They suggested I rang P&O 😩🤬 1 Link to comment Share on other sites More sharing options...
Astrajet Posted August 19, 2021 #46 Share Posted August 19, 2021 Oh dear! I really thought that might have brought forth a positive result - sorry that it didn't! Link to comment Share on other sites More sharing options...
zap99 Posted August 19, 2021 #47 Share Posted August 19, 2021 5 hours ago, sandancer said: You couldn’t make this up. Perhaps they are trying to add to the excitement by keeping you in suspense. They are doing that to us. Sailing in 16 days and still excited by wondering what cabin we we be in. Link to comment Share on other sites More sharing options...
Astrajet Posted August 20, 2021 #48 Share Posted August 20, 2021 On 8/17/2021 at 12:35 PM, bobstheboy said: Still waiting for Iona entertainment to be available to book for 28th Aug cruise. I have just been in to mypocruises and, hey presto, I have at long last been able to book some entertainment for this cruise. Bookings, however, are for only two Headliners shows and a comedian, Jon Clegg. Just go to the Entertainment section and select Signature Performances. Link to comment Share on other sites More sharing options...
bobstheboy Posted August 21, 2021 #49 Share Posted August 21, 2021 11 hours ago, Astrajet said: I have just been in to mypocruises and, hey presto, I have at long last been able to book some entertainment for this cruise. Bookings, however, are for only two Headliners shows and a comedian, Jon Clegg. Just go to the Entertainment section and select Signature Performances. Yes, at last ! Their customer service is a shambles. Link to comment Share on other sites More sharing options...
Cathygh Posted August 21, 2021 #50 Share Posted August 21, 2021 On 8/19/2021 at 5:50 PM, zap99 said: Perhaps they are trying to add to the excitement by keeping you in suspense. They are doing that to us. Sailing in 16 days and still excited by wondering what cabin we we be in. We got ours 5 days before sailing - going today, got it Monday but only after my TA chased them Link to comment Share on other sites More sharing options...
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