Upgrading Online Classic Bev pkg to Premium Pre-Cruise

[Robkat]

Thanks to those of you here who  made us realize that, through our Elite Captains Club benefits, we could get a 10% discount on the cost of upgrading our Bev package.

Just tried doing that online in our Cruise Planner (for a Sept Edge cruise), and didn't see anywhere in the process where we could have the 10% discount applied.  We made sure that we were logged in, but that didn't bring up anywhere for us to apply the discount.

Are we missing something, or do we need to call Captains Club and ask them to process this request and apply the 10% off?  

Thanks for helping out.

[DUTRAVEL]

Yes, you have to call to get the discount.

[HskrCrsr]

Terms & Conditions do indicate as DUTRAVEL said, and here's the number:

 

Discount on beverage package upgrade

Members may purchase a beverage upgrade from the Classic Package to the Premium Package with their discount pre-cruise, by calling Captain's Club at 1-800-760-0654.

[Robkat]

Thanks Folks, 

We're kind of surprised it can't be done in the Cruise Planner, especially when you're logged in.  They've got all your info, they see your CC status, so why not automatically apply that discount???

In any case, good to know ... so we thank you for your info.

[gerelmx]

why to call and be on hold a long time?

[keesar]

4 hours ago, Robkat said:

Thanks to those of you here who  made us realize that, through our Elite Captains Club benefits, we could get a 10% discount on the cost of upgrading our Bev package.

Just tried doing that online in our Cruise Planner (for a Sept Edge cruise), and didn't see anywhere in the process where we could have the 10% discount applied.  We made sure that we were logged in, but that didn't bring up anywhere for us to apply the discount.

Are we missing something, or do we need to call Captains Club and ask them to process this request and apply the 10% off?  

Thanks for helping out.

 

You can call and have it applied.  Or you can wait until you get on board and they will be hounding you to upgrade.  Then, if you like to make a deal....  

[neverlaysup]

4 hours ago, Robkat said:

Thanks to those of you here who  made us realize that, through our Elite Captains Club benefits, we could get a 10% discount on the cost of upgrading our Bev package.

Just tried doing that online in our Cruise Planner (for a Sept Edge cruise), and didn't see anywhere in the process where we could have the 10% discount applied.  We made sure that we were logged in, but that didn't bring up anywhere for us to apply the discount.

Are we missing something, or do we need to call Captains Club and ask them to process this request and apply the 10% off?  

Thanks for helping out.

If the price is $10.80 a day, your discount is already applied. If the cost is $12.00, no discount and you have to call.