number one eagles fan Posted August 23, 2021 #1 Share Posted August 23, 2021 I currently have the Elevate package which includes "surfing" the internet. How much is it to upgrade to "streaming?" The prices I'm seeing on line is $31.95 per day to upgrade for one device. That seems pretty steep. Are there discounted prices once you are onboard? Link to comment Share on other sites More sharing options...
jelayne Posted August 23, 2021 #2 Share Posted August 23, 2021 The price to upgrade is $18 pd. If you are a CaptIns Club member you making it $11.70 pd. Link to comment Share on other sites More sharing options...
number one eagles fan Posted August 23, 2021 Author #3 Share Posted August 23, 2021 1 hour ago, jelayne said: The price to upgrade is $18 pd. If you are a CaptIns Club member you making it $11.70 pd. That sounds more like it. I think the price they quote in the cruise planner is for someone that doesn't have any package. Thank you! Link to comment Share on other sites More sharing options...
basenji56 Posted August 23, 2021 #4 Share Posted August 23, 2021 3 hours ago, jelayne said: The price to upgrade is $18 pd. If you are a CaptIns Club member you making it $11.70 pd. Can you call ahead of time to do this? Link to comment Share on other sites More sharing options...
basenji56 Posted August 23, 2021 #5 Share Posted August 23, 2021 My travel agent just called. I am Elite. They said it was $22 a day to upgrade to stream on the 9/4 Edge sailing. Link to comment Share on other sites More sharing options...
spammie Posted August 23, 2021 #6 Share Posted August 23, 2021 We are Elite Plus. I just called to inquire about the price to upgrade from Surf to Stream. I was informed WITH the discount it was $20pp per day. Link to comment Share on other sites More sharing options...
HskrCrsr Posted August 23, 2021 #7 Share Posted August 23, 2021 The FAW describes pricing as $20 pp per day (then apply CC discount): How can a guest upgrade from Surf Wi-Fi to Stream Wi-Fi when they book the Always Included package? If a guest books their cruise with Always Included package pricing and would like to upgrade their Surf Wi-Fi to Stream Wi-Fi, they may do so via our Cruise Planner platform once their booking is within final payment. The upgrade charge will be $20 per person per day. Guests may not purchase a Wi-Fi upgrade before final payment when they book Always Included. Alternatively, guests may also upgrade their Surf Wi-fi to Stream Wi-Fi once onboard the ship. Link to comment Share on other sites More sharing options...
jelayne Posted August 24, 2021 #8 Share Posted August 24, 2021 I called and upgraded on Saturday. Cruise Planner price for Stream was $31.50 pd. Surf was $13.50 Making the difference $18pd. My Elite Plus discount of 35% made the pd cost $11.70. Keep in mind that the Internet prices in the CP are 10% less than the price on the ship. Link to comment Share on other sites More sharing options...
Seany527 Posted August 24, 2021 #9 Share Posted August 24, 2021 I called today as well to upgrade from Surf to Stream. As a select member I get 25% off so the price per day came out to be $13.50. Just make sure you let the rep know you are upgrading your current surf package to stream. When I originally called on Thursday, the person I spoke to didn’t upgrade my internet but rather charged me for a whole new package. Luckily, it was Cruise Critic to the rescue and saved me about $70. Had I not looked at these boards I would have never known I was overcharged. Link to comment Share on other sites More sharing options...
Seany527 Posted August 24, 2021 #10 Share Posted August 24, 2021 (edited) 6 hours ago, basenji56 said: My travel agent just called. I am Elite. They said it was $22 a day to upgrade to stream on the 9/4 Edge sailing. Im also on the 9/4 edge sailing. If you booked under Always Included you already have Surf Internet. To upgrade to Stream it is $18 per day. Elite is 30% off, so you’re paying $12.60 per day, per device. So your total will be $88.20. If anyone quotes you a different price and you already have Surf Internet, they are not applying the correct package to your booking. Edited August 24, 2021 by Seany527 Link to comment Share on other sites More sharing options...
Margarita Jane Posted August 24, 2021 #11 Share Posted August 24, 2021 I am elite and paid $14 a day to upgrade on 8/8/21 Equinox sailing. I was doing a b2b and found I could only email with the surf package. So I had to upgrade onboard. Link to comment Share on other sites More sharing options...
jelayne Posted August 24, 2021 #12 Share Posted August 24, 2021 1 hour ago, Margarita Jane said: I am elite and paid $14 a day to upgrade on 8/8/21 Equinox sailing. I was doing a b2b and found I could only email with the surf package. So I had to upgrade onboard. The onboard prices for Internet are higher than in the CruisePlanner. On the ship Stream is $35pd & Surf is $15. The difference with Elite discount is $14.pd. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now