Dining Reservations now open for October

[BusyFLmom]

We are on the 10/10 sailing as well and I still can't book anything

 

[sid_9169]

After waiting an hour and a half for a call back, they returned my call. I explained the issue, and she told me that reservations haven't opened up yet except for rockstar suites. Of course, I know this isn't true, because I was able to make ONE reservation. She could see my reservation on her end, but still insisted that they weren't open yet. She said that I would receive an email when they do open. I just can't believe how inept this company is...

[BusyFLmom]

1 hour ago, sid_9169 said:

After waiting an hour and a half for a call back, they returned my call. I explained the issue, and she told me that reservations haven't opened up yet except for rockstar suites. Of course, I know this isn't true, because I was able to make ONE reservation. She could see my reservation on her end, but still insisted that they weren't open yet. She said that I would receive an email when they do open. I just can't believe how inept this company is...

Thanks for the update! We haven't received a single email from them since booking this cruise months ago.  I have high doubts we ever will. I guess it's good we aren't on the first voyage so we can learn from those who are 🙂

[CroozFanatic]

All nights are available on 6-10 October voyage. They are not available on 10-15 October voyage.

[sid_9169]

Update: I just now tried again, and I was able to get reservations for all of the remaining nights... Still no email from Virgin Voyages, as promised... I'm just glad that I was able to secure the venues that I wanted, even if my preferred times weren't available...

 

 

 

 

[LadyLion_AP]

Finally able to book dining as well! Just 2 weeks to go!!!

[garymfreedman]

9 hours ago, CroozFanatic said:

Worked for me...same as Sid. Booked Wake, but prefer to do that the last night.

 

Just looking at what was filling up first...Wake #1, Gunbae and Pink Agave tied for #2. But, it's early.

very good signs indeed!!

[Quacks the Cruiser]

14 hours ago, sid_9169 said:

Update: I just now tried again, and I was able to get reservations for all of the remaining nights... Still no email from Virgin Voyages, as promised... I'm just glad that I was able to secure the venues that I wanted, even if my preferred times weren't available...

 

 

 

 

When you get on board, visit the restaurants you want the times changed for - they have a lot more availability.

 

Don

[tikcho]

So it looks like they are opening the bookings at 15 days before the cruise?

Those who were able to book - you guys are on 10/6 correct?

I was also told a few days ago that I will get an email when booking opens but have gotten nothing. Also nothing about the check-in process. I heard from a friend who is on the 9/27 preview in Miami that finally today they asked people to upload their vaccine cards and to choose a check-in slot. 5 days before! A bit crazy to me...when they said they will not be like any other cruise line, I thought they would try to be better.

[sid_9169]

2 hours ago, tikcho said:

So it looks like they are opening the bookings at 15 days before the cruise?

Those who were able to book - you guys are on 10/6 correct?

I was also told a few days ago that I will get an email when booking opens but have gotten nothing. Also nothing about the check-in process. I heard from a friend who is on the 9/27 preview in Miami that finally today they asked people to upload their vaccine cards and to choose a check-in slot. 5 days before! A bit crazy to me...when they said they will not be like any other cruise line, I thought they would try to be better.

They also told me that I would receive an email when bookings opened up, however I still have not received anything, and I was able to book restaurants yesterday for the October 6th sailing... Their communication overall I would rate as abysmal to non-existent...

[garymfreedman]

1 hour ago, sid_9169 said:

They also told me that I would receive an email when bookings opened up, however I still have not received anything, and I was able to book restaurants yesterday for the October 6th sailing... Their communication overall I would rate as abysmal to non-existent...

VV communication is worst ever!!!! And when they communicate with sailors, you can't trust what they are saying.. 0/0 for Customer Service

[sid_9169]

Exactly 24 hours AFTER I already figured out that I could make dining reservations, Virgin Voyages sends me the mysterious email informing me that it's open now... Typical of them...

 

 

[LibrarianMonroe]

For my cruise (Oct. 20) every restaurant is now saying sold out, even though it wasn't ever open as far as I can tell.

[Kdiamond55]

I was able to make a few dining reservations for my sailing Oct 15-20 for only the first 3 days, but now I can’t get on the app again. Lol I hope it works better onboard.

[gkbiiii]

I called Virgin and they were give me reservations for 4//5 days.

[Ginnyfyr]

On 9/20/2021 at 11:10 AM, tikcho said:

Exactly! I have less than 20 days till the cruise and I have received no onotice about the check-in process at the terminal, no notice about onboard restrictions/masks/etc, no option to book restaurants. I mean nothing! I am a travel agent and going on this cruise mostly to see what VV is all about because I have clients interested. But if they do not get their stuff together quickly, I will not be selling them. I know they are still new at cruising but they had plenty of time to figure it out.

I'm also a TA and literally just said to my husband that I hope their onboard experience isn't as frustrating as trying to use their app is. If this is how they roll, I don't care how good of a time we have on the cruise - if everything is based around an app that sucks, I won't recommend them to my clients. Cruises are supposed to be fun, not frustrating. We sail 10/24 and every single restaurant I try to reserve across a variety of times tells me it's sold out. 

[Chamoretta]

11 hours ago, Ginnyfyr said:

I'm also a TA and literally just said to my husband that I hope their onboard experience isn't as frustrating as trying to use their app is. If this is how they roll, I don't care how good of a time we have on the cruise - if everything is based around an app that sucks, I won't recommend them to my clients. Cruises are supposed to be fun, not frustrating. We sail 10/24 and every single restaurant I try to reserve across a variety of times tells me it's sold out. 

Looks like it is opening up around 15 days before sailing.  Keep trying back. I was just able to book for a few cruises before yours.  Sold out doesn’t mean sold out.  It just means it isn’t available yet.