Are "Elite Vacation Consultants" permanently assigned

[Flatbush Flyer]

24 minutes ago, jagoffee said:

Great explanation.  Exactly true in my case.  My upcoming cruise also includes the gratuities which was a special from Oceania at the time.  As well as the Beverage package. (O Life choice)

You are always so helpful and it is appreciated.

Thanks for your kind words!

[patty1955]

I asked this question 3 years ago and never got an answer to the question. The thread quickly got sidetracked to a discussion about the value of having a TA.

Are "Elite Vacation Consultants" permanently assigned? I still don't like my Consultant and now when I call the cruise line about anything (including booking excursions) they transfer me to the consultant. I have 2 Oceania cruises  booked and I'm sure it's too late to transfer them to a TA, assuming I could find one. 

[no fuss travel]

45 minutes ago, patty1955 said:

I asked this question 3 years ago and never got an answer to the question. The thread quickly got sidetracked to a discussion about the value of having a TA.

Are "Elite Vacation Consultants" permanently assigned? I still don't like my Consultant and now when I call the cruise line about anything (including booking excursions) they transfer me to the consultant. I have 2 Oceania cruises  booked and I'm sure it's too late to transfer them to a TA, assuming I could find one. 

You have 30 days I believe from the time you book them to transfer to your TA

[patty1955]

2 minutes ago, no fuss travel said:

You have 30 days I believe from the time you book them to transfer to your TA

Yeah, it's too late

[durberville]

42 minutes ago, no fuss travel said:

You have 30 days I believe from the time you book them to transfer to your TA

No I believe it has been reduced to 14 days. (I transferred mine over - I didn’t like my Oceania rep either)

Edited March 28 by durberville

[PhD-iva]

17 hours ago, durberville said:

No I believe it has been reduced to 14 days. (I transferred mine over - I didn’t like my Oceania rep either)

Yes, I think this is the “new normal”!

[patty1955]

I'm surprised that no one seems to know the answer. 

[shepherd really]

1 minute ago, patty1955 said:

I'm surprised that no one seems to know the answer. 

I know one person who ditched their Oceania "elite vacation consultant" when they ghosted her for a week after a cruise she was on was cancelled.  

 

They are employees of Oceania, you can "fire" them at will if they aren't serving your needs.