cruisehopper29 Posted November 10, 2021 #1 Share Posted November 10, 2021 I booked a cruise on Carnival Magic for my birthday leaving November 28th and my birthday on the 29th. I was told I don't get obc because it was discounted cruise. I asked for proof in writing that I was never supplied that. I asked a couple times. I even bought extra Carnival stock still nothing. I told them my last cruise on Carnival Breeze was cancelled due to Covid. Not very nice if they want passengers to return. Anyone else have issues. Link to comment Share on other sites More sharing options...
Bevv Posted November 10, 2021 #2 Share Posted November 10, 2021 From https://www.carnivalcorporation.com/static-files/50351a91-4dc0-4f6b-bfec-684647e6129f This benefit is available to shareholders holding a minimum of 100 shares of Carnival Corporation or Carnival plc. Employees, travel agents cruising at travel agent rates, tour conductors or anyone cruising on a reduced-rate or complimentary basis are excluded from this offer. This benefit is not transferable, cannot be exchanged for cash and, cannot be used for casino credits/charges and gratuities charged to your onboard account. Only one onboard credit per shareholder-occupied stateroom. Reservations must be made by February 28, 2022. Link to comment Share on other sites More sharing options...
Rare ontheweb Posted November 11, 2021 #3 Share Posted November 11, 2021 13 hours ago, cruisehopper29 said: I booked a cruise on Carnival Magic for my birthday leaving November 28th and my birthday on the 29th. I was told I don't get obc because it was discounted cruise. I asked for proof in writing that I was never supplied that. I asked a couple times. I even bought extra Carnival stock still nothing. I told them my last cruise on Carnival Breeze was cancelled due to Covid. Not very nice if they want passengers to return. Anyone else have issues. Buying extra shares is irrevevant. Discounted is an issue as basically no one pays the book price. How discounted was your cruise? There are certain categories of discounted cruises that have always been denied. Link to comment Share on other sites More sharing options...
Rare ontheweb Posted November 11, 2021 #4 Share Posted November 11, 2021 13 hours ago, Bevv said: From https://www.carnivalcorporation.com/static-files/50351a91-4dc0-4f6b-bfec-684647e6129f This benefit is available to shareholders holding a minimum of 100 shares of Carnival Corporation or Carnival plc. Employees, travel agents cruising at travel agent rates, tour conductors or anyone cruising on a reduced-rate or complimentary basis are excluded from this offer. This benefit is not transferable, cannot be exchanged for cash and, cannot be used for casino credits/charges and gratuities charged to your onboard account. Only one onboard credit per shareholder-occupied stateroom. Reservations must be made by February 28, 2022. That has been the wording forever, yet no one has ever seen the shareholder OBC not applied to gratuities. Also you could argue that basically no one pays the full price. In the past only those categories specifically mentioned have been denied. If it is now denied for any sort of discount, the shareholder OBC credit has effectively ceased to exist. But there are people on these boards writing that though it has taken quite a bit of time, it has been granted. So, either they are being very inconsistent in granting it or it really has not changed to any discounted cruise. Link to comment Share on other sites More sharing options...
CookieShip Posted November 11, 2021 #5 Share Posted November 11, 2021 Just got the denial email on my cruise too 😡. I got a cheers included rate but nothing crazy reduced like those casino rates. Though the folks sailing on those crazy reduced rates have reported successful OBC! Link to comment Share on other sites More sharing options...
Frank12 Posted November 11, 2021 #6 Share Posted November 11, 2021 We have never been denied, including our post pandemic cruise this past August which was highly discounted. From what I have been reading, they are finally starting to enforce their own policy that has always been in place.....just not enforced. We have one planned in December that is also highly discounted. I'm going to go ahead and submit my request for the OBC but I'm not counting on it. Link to comment Share on other sites More sharing options...
PORT ROYAL Posted November 11, 2021 #7 Share Posted November 11, 2021 (edited) 14 hours ago, cruisehopper29 said: I booked a cruise on Carnival Magic for my birthday leaving November 28th and my birthday on the 29th. I was told I don't get obc because it was discounted cruise. I asked for proof in writing that I was never supplied that. I asked a couple times. I even bought extra Carnival stock still nothing. I told them my last cruise on Carnival Breeze was cancelled due to Covid. Not very nice if they want passengers to return. Anyone else have issues. Could be an enforcement of (Cunard quote) “This benefit is available to shareholders holding a minimum of 100 shares of Carnival Corporation or Carnival plc. Employees, travel agents cruising at travel agent rates, tour conductors or anyone cruising on a reduced-rate or complimentary basis are excluded from this offer.” Add to this list the Employee’s “Friends and Family Discount” which my BIL discovered. Also “Bucket Shop” discount sellers. It appears if it’s not originally sold as a recognised Saver, Early Saver or Cunard Fare then it’s nada. Edited November 11, 2021 by PORT ROYAL Link to comment Share on other sites More sharing options...
balcony bound Posted November 11, 2021 #8 Share Posted November 11, 2021 This is pretty confusing. I just on the other Shareholder OBC thread that mine was approved yesterday - and they also added OBC to another cruise I have next year that I hadn't asked for yet. My cruise in 3 weeks wasn't a special offer cruise, but the other one in April was a discount/special offer cruise. Really makes no sense with the information given in these threads. I've also noticed a couple different methods/addresses that folks submitted to and wonder if that makes any difference. Link to comment Share on other sites More sharing options...
eclue Posted November 11, 2021 #9 Share Posted November 11, 2021 WE were denied the OBC because it was a casino cruise. Link to comment Share on other sites More sharing options...
PORT ROYAL Posted November 11, 2021 #10 Share Posted November 11, 2021 Just now, eclue said: WE were denied the OBC because it was a casino cruise. Wow…. Even though your “donations” have paid for the cruise 5 times over….. 😉 Link to comment Share on other sites More sharing options...
balcony bound Posted November 11, 2021 #11 Share Posted November 11, 2021 6 minutes ago, eclue said: WE were denied the OBC because it was a casino cruise. Premier or Elite - or just a casino offer? Link to comment Share on other sites More sharing options...
eclue Posted November 11, 2021 #12 Share Posted November 11, 2021 3 minutes ago, balcony bound said: Premier or Elite - or just a casino offer? I have no idea what type offer it was - we had a suite and drinks everywhere on the ship plus $1000 in freeplay. Link to comment Share on other sites More sharing options...
LaCal Posted November 11, 2021 #13 Share Posted November 11, 2021 I’ve been reading posts of people who were granted the $100 stock OBC pre cruise only to have it taken back once onboard Carnivals really cracking down on their policy Link to comment Share on other sites More sharing options...
CookieShip Posted November 11, 2021 #14 Share Posted November 11, 2021 Checking this out on FB, there are some folks reporting they were approved for OBC but then it was rescinded while they were on board! Link to comment Share on other sites More sharing options...
balcony bound Posted November 11, 2021 #15 Share Posted November 11, 2021 Taking it away after it has been approved is about the worst customer relations move I've heard. 2 Link to comment Share on other sites More sharing options...
PORT ROYAL Posted November 11, 2021 #16 Share Posted November 11, 2021 2 hours ago, CookieShip said: Checking this out on FB, there are some folks reporting they were approved for OBC but then it was rescinded while they were on board! This can occur if a pax receives confirmation of OBC, then they sell their shares prior to boarding. Cunard do check actual holdings. It’s a shareholder benefit. Link to comment Share on other sites More sharing options...
CookieShip Posted November 12, 2021 #17 Share Posted November 12, 2021 (edited) 5 hours ago, PORT ROYAL said: This can occur if a pax receives confirmation of OBC, then they sell their shares prior to boarding. Cunard do check actual holdings. It’s a shareholder benefit. I can't validate that, it sounded like they still held the stock as they also mentioned making plans to sell it once it was back over $30... Like someone else said, really poopy of them to give it and take it away. It does seem like more recent requests have been declined. I guess I would feel better if the denials are more uniform or if they announced they are changing their policies on the shareholder benefit (temporarily or permanently, couldn't blame them) While I agree the reduced-rate verbiage has always been there, it is too broad of a term as I always took it to mean casino offers where the cruise is practically free. Otherwise you are always booking some kind of reduced rate as it is there is no option for completely full fare. The highest rate for my booking is fun select and it still indicates you're getting "free room location upgrade". Edited November 12, 2021 by CookieShip Link to comment Share on other sites More sharing options...
Rare ontheweb Posted November 12, 2021 #18 Share Posted November 12, 2021 7 hours ago, balcony bound said: Taking it away after it has been approved is about the worst customer relations move I've heard. I agree 100%. Link to comment Share on other sites More sharing options...
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