planefring1 Posted July 24, 2022 #1 Share Posted July 24, 2022 5 days ago we paid for 11 passengers on the Bermuda government site. we paid all 11 individually. However, it say processing is 24hrs. have not heard anything back yet. But we were charged $440 on our CC? should it take this long to get the email back? Link to comment Share on other sites More sharing options...
njhorseman Posted July 24, 2022 #2 Share Posted July 24, 2022 (edited) 16 minutes ago, planefring1 said: 5 days ago we paid for 11 passengers on the Bermuda government site. we paid all 11 individually. However, it say processing is 24hrs. have not heard anything back yet. But we were charged $440 on our CC? should it take this long to get the email back? When is your cruise? They try to process the applications in embarkation date order so if yours is a couple of weeks away you're probably going to be waiting a bit longer. If you don't get the approvals by 7 days prior to embarkation then call their toll free number . By the way they don't say processing is 24 hours, they say you have to apply at least 24 hours in advance. Edited July 24, 2022 by njhorseman Link to comment Share on other sites More sharing options...
planefring1 Posted July 24, 2022 Author #3 Share Posted July 24, 2022 Thank you njhorseman. Im just nervous. our cruise is nit until Aug 23. im out of my comfort zone. Link to comment Share on other sites More sharing options...
Rare CTCruiser001 Posted July 24, 2022 #4 Share Posted July 24, 2022 You'll hear when it's closer to your cruise. We are in Bermuda on the Pearl now and didn't hear back until a couple weeks before sailing. Enjoy your cruise! Link to comment Share on other sites More sharing options...
goldmom Posted July 24, 2022 #5 Share Posted July 24, 2022 While you may not get the actual authorisation until closer to your cruise date, you should have received a notice of your application submission and been assigned a number for each application. If you didn't receive that then you may want to call. The fact that you can see the charge is reassuring though. Good luck, we've been though this twice now and it is nerve wracking! Link to comment Share on other sites More sharing options...
geegee1 Posted July 24, 2022 #6 Share Posted July 24, 2022 Ours took a week and half or so to get back in the beginning of July Link to comment Share on other sites More sharing options...
tallnthensome Posted July 24, 2022 #7 Share Posted July 24, 2022 Try the Bermuda forum . Link to comment Share on other sites More sharing options...
Rare 1025cruise Posted July 24, 2022 #8 Share Posted July 24, 2022 Don't worry. You'll get a response in time for your cruise. Link to comment Share on other sites More sharing options...
ashkay16 Posted July 24, 2022 #9 Share Posted July 24, 2022 Sailing there 7/31 out of new york . Applied for authorization 7/5 . Just got it fri 7/22 . Link to comment Share on other sites More sharing options...
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