Dan83 Posted August 11, 2022 #1 Share Posted August 11, 2022 The $50 OBC from Royal fell off one of my bookings. Does this happen often? Travel agent says everything is fine. I have my doubts. Disappeared from cruise planner and the Royal invoice. TA’s invoice still shows the total OBC though. Link to comment Share on other sites More sharing options...
firefly333 Posted August 11, 2022 #2 Share Posted August 11, 2022 If its obc from a group mine doesnt show up until I board. Promotional obc shows up and stock, but group obc after you board. I'm always afraid it wouldnt show up. 1 Link to comment Share on other sites More sharing options...
Rare brillohead Posted August 11, 2022 #3 Share Posted August 11, 2022 It "fell off" -- as in it was there and then disappeared? Link to comment Share on other sites More sharing options...
Dan83 Posted August 11, 2022 Author #4 Share Posted August 11, 2022 30 minutes ago, brillohead said: It "fell off" -- as in it was there and then disappeared? Yes. Showed up in cruise planner after I booked. Disappeared sometime before final payment. I checked to make sure I didn’t buy anything in cruise planner. Link to comment Share on other sites More sharing options...
Dan83 Posted August 11, 2022 Author #5 Share Posted August 11, 2022 34 minutes ago, firefly333 said: If its obc from a group mine doesnt show up until I board. Promotional obc shows up and stock, but group obc after you board. I'm always afraid it wouldnt show up. Yes it’s group space. Weird because we have 3 cabins booked. 2 of them still show OBC in the cruise planner. Link to comment Share on other sites More sharing options...
Tlbecker1 Posted August 11, 2022 #6 Share Posted August 11, 2022 Did you reprice the cruise after booking? I have had that problem in the past before final payment. I call to reprice the cruise on the OBC is removed. I always ask now to make sure that I know if it is going to be taken off or not. Link to comment Share on other sites More sharing options...
firefly333 Posted August 11, 2022 #7 Share Posted August 11, 2022 18 minutes ago, Dan83 said: Yes it’s group space. Weird because we have 3 cabins booked. 2 of them still show OBC in the cruise planner. It could be a different kind of group obc. Seems there are a lot of kinds. I'm just happy with anything I get and surprised when I get some after I board. Link to comment Share on other sites More sharing options...
Rare brillohead Posted August 11, 2022 #8 Share Posted August 11, 2022 49 minutes ago, Dan83 said: Yes. Showed up in cruise planner after I booked. Disappeared sometime before final payment. I checked to make sure I didn’t buy anything in cruise planner. That is really odd... especially with the other rooms showing the OBC. Link to comment Share on other sites More sharing options...
Dan83 Posted August 11, 2022 Author #9 Share Posted August 11, 2022 48 minutes ago, Tlbecker1 said: Did you reprice the cruise after booking? I have had that problem in the past before final payment. I call to reprice the cruise on the OBC is removed. I always ask now to make sure that I know if it is going to be taken off or not. That could be it. Added a balcony discount sometime after booking. Link to comment Share on other sites More sharing options...
Ocean Boy Posted August 11, 2022 #10 Share Posted August 11, 2022 1 hour ago, Dan83 said: That could be it. Added a balcony discount sometime after booking. Often times RCI promotional OBC is reduced or not combinable with C&A balcony discounts. Link to comment Share on other sites More sharing options...
njkruzer Posted August 12, 2022 #11 Share Posted August 12, 2022 We had an obc, not from a group but from Next Cruise, "fall off" when I tried to book a shore excursion. Booked and paid for it as it was a good price after I called and staff couldn't figure it out, though they told me to go to my ta! After I emailed mbayley@rcci.com. they apologized, found it, gave us some additional obc. It was an IT problem. Sound familiar. Link to comment Share on other sites More sharing options...
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