What is Group booking and what happens if one reservation needs to be canceled?

[parkbr]

So it turns out that our friend's family has COVID and cannot travel with us on Sunday.

 

We have 2 separate reservation numbers and 2 separate rooms. - just a few doors down. 

 

Everything is linked in our Accounts and App - like check-in and dining. 

 

And when we wanted to unlink it, we were told that our booking is Group booking and done through Travel agent, so RCL cannot help us at all. 

AND my trav agent is on vacation and his back up has no clue what she is doing and left for home in the middle of conversation!!!

 

If my friend cancels her cruise, what will happen to mine? We are already here and ready to sail. We have negative results too. 

 

Since I have only 2 days, I am very worried now. 😞

[mscinmia]

As long as you are not considered close contact i.e. family living together, or traveling together, you can sail.  Group booking has nothing to do with it.  

[parkbr]

8 minutes ago, mscinmia said:

As long as you are not considered close contact i.e. family living together, or traveling together, you can sail.  Group booking has nothing to do with it.  

Thank you. We are not from the same household, but from the app and my Royal caribbean account, we are showing as linked. We added each other to book dining together etc. And now we cannot un-link us. 

Would that be an issue? 

[irishgal432]

This happened to us.  We were linked with another couple, booked with the same ta.  I ended up testing positive on the pre cruise test and had to cancel.  I informed my TA who called royal and told them Iwas positive.  I did have to send my positive result screenshot.

[parkbr]

3 hours ago, irishgal432 said:

This happened to us.  We were linked with another couple, booked with the same ta.  I ended up testing positive on the pre cruise test and had to cancel.  I informed my TA who called royal and told them Iwas positive.  I did have to send my positive result screenshot.

Did the other couple travel without your party? 

Because that is what we are doing. We are traveling, but they are not due to COVID positive. 

 

 

[Ourusualbeach]

5 minutes ago, parkbr said:

Did the other couple travel without your party? 

Because that is what we are doing. We are traveling, but they are not due to COVID positive. 

 

 

You are only linked for dining.  The linking has nothing to do with your actual reservation

[poocher]

It is not necessary to “unlink”.  You still have separate reservations.  

[irishgal432]

58 minutes ago, parkbr said:

Did the other couple travel without your party? 

Because that is what we are doing. We are traveling, but they are not due to COVID positive. 

 

 

Yes the other couple travelled without any issue. Once they cancel, you automatically become unlinked.

Edited August 27, 2022 by irishgal432

[ATSEAMYLIFE]

1 hour ago, Ourusualbeach said:

You are only linked for dining.  The linking has nothing to do with your actual reservation

Ding, ding, ding you win!  Correct answer

[parkbr]

I get it now. 

Thank you so much. 

We are sailing tomorrow!! Heehaa!!!

[marvelous35]

The Group booking part is with the Travel Agency.  They get lower rates on some cabins or sailings using Group bookings.  In those cases, a regular Royal Caribbean rep cannot see your details and will refer you either to your Travel Agent or a group bookings specialist with Royal Caribbean.  

 

My experience is that getting a group booking rate from a travel agency is the cheapest way to cruise.

[parkbr]

1 hour ago, marvelous35 said:

The Group booking part is with the Travel Agency.  They get lower rates on some cabins or sailings using Group bookings.  In those cases, a regular Royal Caribbean rep cannot see your details and will refer you either to your Travel Agent or a group bookings specialist with Royal Caribbean.  

 

My experience is that getting a group booking rate from a travel agency is the cheapest way to cruise.

Yeah. I see it now. 

My travel agent's back up could not explain this at all to me. So we had no clue. So now it all makes sense. :).

 

Thank you!