Rare little britain Posted August 31, 2022 #1 Share Posted August 31, 2022 I sent an email to C&A over a week ago. I didn’t get an auto acknowledgment of receipt - is this normal? I haven’t had any reply yet - is this normal? The email I used was crownandanchor@rccl.com I want to contact USA not UK/ Guatemala as they are more knowledgeable/ experienced! thanks. Link to comment Share on other sites More sharing options...
njkruzer Posted August 31, 2022 #2 Share Posted August 31, 2022 I email mbayley@rcci.com and get a response within 2 days. They're in Miami. 1 Link to comment Share on other sites More sharing options...
CFLRetired Posted August 31, 2022 #3 Share Posted August 31, 2022 I may be wrong, but I believe the correct email address above should be mbayley@rccl.com. Link to comment Share on other sites More sharing options...
Rare little britain Posted August 31, 2022 Author #4 Share Posted August 31, 2022 I really don’t want to trouble Mr Bayley with a c&a issue! Is it usual not to get an auto acknowledgment of receipt? Seems strange. Link to comment Share on other sites More sharing options...
gumshoe958 Posted August 31, 2022 #5 Share Posted August 31, 2022 I think you can rest assured that 99.9% of emails sent to that address get nowhere near Mr Bayley! Link to comment Share on other sites More sharing options...
Rare FionaMG Posted August 31, 2022 #6 Share Posted August 31, 2022 45 minutes ago, little britain said: I really don’t want to trouble Mr Bayley with a c&a issue! Is it usual not to get an auto acknowledgment of receipt? Seems strange. If you have the book of face, try using the DM on there. I contacted them that way once to sort out an issue and they dealt with it in the space of a couple of hours. Link to comment Share on other sites More sharing options...
Rare little britain Posted August 31, 2022 Author #7 Share Posted August 31, 2022 35 minutes ago, FionaMG said: If you have the book of face, try using the DM on there. I contacted them that way once to sort out an issue and they dealt with it in the space of a couple of hours. Thanks- yes I’ve just found a c&a account that I didn’t know tgey had!. It seems that only way to contact any company these days is via the face or twatter!!! 🤷♀️ 1 Link to comment Share on other sites More sharing options...
Rare little britain Posted August 31, 2022 Author #8 Share Posted August 31, 2022 5 hours ago, FionaMG said: If you have the book of face, try using the DM on there. I contacted them that way once to sort out an issue and they dealt with it in the space of a couple of hours. Lol - you’re right! Instant response from the Face C&A page!! 1 Link to comment Share on other sites More sharing options...
Rare FionaMG Posted August 31, 2022 #9 Share Posted August 31, 2022 45 minutes ago, little britain said: Lol - you’re right! Instant response from the Face C&A page!! Excellent! 😊 Link to comment Share on other sites More sharing options...
Rare moposh Posted August 31, 2022 #10 Share Posted August 31, 2022 Emailing doesn't work. It takes forever to get an answer, if they answer at all. Link to comment Share on other sites More sharing options...
poocher Posted August 31, 2022 #11 Share Posted August 31, 2022 I don’t use FB or Twitter. These boards are as close to social media as I get. I’ve always gotten a timely response using the mbayley@rccl.com email. Link to comment Share on other sites More sharing options...
Rare moposh Posted August 31, 2022 #12 Share Posted August 31, 2022 I just sent them a message through FB. We'll see. Link to comment Share on other sites More sharing options...
Rare little britain Posted August 31, 2022 Author #13 Share Posted August 31, 2022 Huzzah! They have resolved my query already! 💯 1 Link to comment Share on other sites More sharing options...
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