Jewel`s TA 25.10 now departs Barcelona and not Tarragona !!!!

[stephenp]

Got an Email this morning !! 

[GEORGIEGIRL]

Okay. So????

[DragonOfTheSeas]

I would be very happy about that. 😁 Barcelona is such a great place to visit.

[bigeck]

1 hour ago, GEORGIEGIRL said:

Okay. So????

Sometimes it's better to say nothing at all.

But, probably because Tarragona is 60 miles from Barcelona. Easier to sail from Barcelona

[sowhat]

1 hour ago, GEORGIEGIRL said:

Okay. So????

People  have flights to Reus Airport, hotels and transfers booked to Tarragona, but now the ship is sailing from Barcelona

Edited August 31, 2022 by sowhat

[sandebeach]

I would be happy being switched to Barcelona, it is such a great city! But bummer having to transfer all current travel/ground arrangements.

[GEORGIEGIRL]

22 hours ago, bigeck said:

Sometimes it's better to say nothing at all.

But, probably because Tarragona is 60 miles from Barcelona. Easier to sail from Barcelona

Oh, Okay. I was curious what you were posting about. Your header was very vague.

[tennis]

I am on the Sept 9 departure that was supposed to disembark in Tarragona.;  Less than a week before we leave they change the disembarkation to Barcelona.  We were not going to Barcelona.  We were staying in Tarragona.  I have called TA and Customer Service at least 2x each.  TA says that RCCL is doing nothing but contact loyalty desk onboard.  All RCCL does is read back the email they sent and refuse to elevate.  Why in the world should I have to use part of my vacation to address their poorly planned change.  They do not even have any excursions listed for Barcelona so I could look for a transfer.  I have emailed RCCL and they do not even reply.  I am livid.  At the last minute I am forced to figure out how to get to Tarragona.   I am wondering if I just cancel all future cruises with RCCL if this is how they now treat customers.

[Deeliteful]

I am on the TA and am delighted it’s going out of Barcelona but understand Tennis’ frustration. In their email RCL offer $100 for any transfers you need to change, don’t know whether that is pp or per cabin but should get you to Tarragona. 
 

enjoy your cruise.

Edited September 4, 2022 by Deeliteful

[tennis]

They offered nothing to us for the change on the 9/9 cruise.  The email only said they would revise any transfers for people who had bought transfers from Tarragona to Barcelona.  There was no offer to get us to Tarragona.  I find it horrendous that they can change the disembarkation port about a week before the cruise departs and have no arrangements to get us to the original disembarkation port.  They won’t even discuss with the TA or us.  I do not understand how they can make that offer on one cruise and not ours.