hampshirelad Posted December 18, 2022 #1 Share Posted December 18, 2022 Booked some excursions recently using OBC using the 35% cyber discount. I can get an order history by clicking on my initials (top right)on the shore excursion page so I know they are booked , but the current balance of my OBC looks as if they have not all been charged as the same remaining OBC amount appears on each of the excursion booked from the order history. Any thoughts would be gratefully received - Many thanks Link to comment Share on other sites More sharing options...
Rare cruisestitch Posted December 18, 2022 #2 Share Posted December 18, 2022 Celebrity IT strikes again. 1 Link to comment Share on other sites More sharing options...
CHEZMARYLOU Posted December 18, 2022 #3 Share Posted December 18, 2022 I don't think they do a running balance. Link to comment Share on other sites More sharing options...
MikeMary4449 Posted December 18, 2022 #4 Share Posted December 18, 2022 Hopefully your credit card didn't get charged rather than OBC. It is a little tricky when checking out. You might want to check your credit card. 2 Link to comment Share on other sites More sharing options...
hampshirelad Posted December 19, 2022 Author #5 Share Posted December 19, 2022 Thankyou Mike Mary this is precisely what happened for only two of the 3 excursions booked. For some reason Celebrity had retained my card details from a previous Cruise which I have never seen happen before and we are 6 months from Check in for a summer cruise. As you say the process is tricky and this is not a trap I shall fall into again. Anyway Celebrity rebooked them from my OBC giving the Discount at the time of booking. Once again Many thanks 1 Link to comment Share on other sites More sharing options...
Beachlover1989 Posted December 19, 2022 #6 Share Posted December 19, 2022 The new order history is so much harder to read than the old one. Link to comment Share on other sites More sharing options...
jagoffee Posted December 19, 2022 #7 Share Posted December 19, 2022 2 hours ago, hampshirelad said: Thankyou Mike Mary this is precisely what happened for only two of the 3 excursions booked. For some reason Celebrity had retained my card details from a previous Cruise which I have never seen happen before and we are 6 months from Check in for a summer cruise. As you say the process is tricky and this is not a trap I shall fall into again. Anyway Celebrity rebooked them from my OBC giving the Discount at the time of booking. Once again Many thanks I know what you mean. Once you see the section on the left that tell you how much OBC you have left (allows you to apply any amount of the OBC to the order), it is so clear. I missed it the first time myself. Link to comment Share on other sites More sharing options...
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