Princess Website issues

[clojacks]

Is anyone else having issues with the Princess website this morning? Specifically the EZ Air portal?

[gilboman]

yes..can't even login ..or it says i'm logged in but can't access profile or see anything. when on the app, it says my email is invalid lol

 

their website is bad even at best of times but looks like it completely went bonkers today. i've been trying to book a cruise for last week or so and always get error after i login and getting to checkout...had to get a TA to book it for me today but when i go in and try to see it..of course website is down or not working 

[KarmaCruisers]

Probably doing a site refresh..it’s 12’o’clock somewhere haha

[clojacks]

Thanks for the confirmation. I've been trying to get into EZ Air and it just spins and spins and spins...

 

I don't know what it is about Cruise lines IT departments, but the  are ALL horrible, Celebrity, NCL, now Princess. 

[PacnGoNow]

8 minutes ago, clojacks said:

Thanks for the confirmation. I've been trying to get into EZ Air and it just spins and spins and spins...

 

I don't know what it is about Cruise lines IT departments, but the  are ALL horrible, Celebrity, NCL, now Princess. 

They’re trying to get all their price increases in before the next increase.

😆

[justafem]

I can't even log in.  I'll wait for later in the day.  SIGH!

[MJC]

I tried to put my $100 deposit on a cruise this morning and it charged it 3 times, so now I'm on hold to get my $200 back. 🙄

[wcflats]

Yes I’m suddenly having problems as well 😡😞.   For the amount of money 💴 that we all pay………

[clojacks]

Was finally able to get in pretty seamlessly. Not sure if it is going to be the same for everyone, but at least I'm hopefully done dealing with the endless "processing" message.

[coo359a2]

Log in and to EZair without any delay to find my flight now for us is $1155 more. Shouldn't have looked. Thank goodness we booked last Sept.

[cruise2relax]

Had an EZ air problem this morning, would let me go to the end of rebooking my airfares (which had lowered) then it would kick me off without booking.  Then by the time it worked the fares were back up.