Shawn5 Posted March 28, 2023 #1 Share Posted March 28, 2023 So the only two extra perks for Ruby level, in addition to the Gold level perks, are "Exclusive Shoreside Access to Captain's Circle Help Desk phone line" and some upgraded trip insurance. Does anybody know what this "exclusive" phone line is or does and what the number is? I'm Ruby level and have not been told how to access it or what exactly it does. My "chat" with Princess led to nowhere...the chat representative interestingly had no idea what the phone number is or does. And does "shoreside" mean any time you're not on a ship, or just when you're in port while on a Princess cruise? Link to comment Share on other sites More sharing options...
Steelers36 Posted March 28, 2023 #2 Share Posted March 28, 2023 19 minutes ago, Shawn5 said: So the only two extra perks for Ruby level, in addition to the Gold level perks, are "Exclusive Shoreside Access to Captain's Circle Help Desk phone line" and some upgraded trip insurance. Does anybody know what this "exclusive" phone line is or does and what the number is? I'm Ruby level and have not been told how to access it or what exactly it does. My "chat" with Princess led to nowhere...the chat representative interestingly had no idea what the phone number is or does. And does "shoreside" mean any time you're not on a ship, or just when you're in port while on a Princess cruise? The referenced phone line would just be for Captain's Circle member questions/issues such as profile or cruise credits perhaps. Shoreside means not on a ship cruising. On board, there is always a CC Member Host with a desk and office hours. Link to comment Share on other sites More sharing options...
charlie murphy Posted March 28, 2023 #3 Share Posted March 28, 2023 1 hour ago, Steelers36 said: The referenced phone line would just be for Captain's Circle member questions/issues such as profile or cruise credits perhaps. Shoreside means not on a ship cruising. On board, there is always a CC Member Host with a desk and office hours. WHAT! Is this true? If true I never knew this and that is very interesting. thanks for the information . where is this person and what are they able to assist with? Link to comment Share on other sites More sharing options...
voljeep Posted March 28, 2023 #4 Share Posted March 28, 2023 (edited) Fun fact - the Ruby level was previously called the 'Medallion' level when created. We happened to be on one of the first cruises, maybe the first, and the crew had no idea what about a medallion level cruise card. I may have a link somewhere bookmarked ... I'll check here, but no date Princess Cruises adds new “Medallion” level to Captain’s Circle Loyalty Program | News | Breaking Travel News 04/15/13 Princess Adds New “Medallion” Level to Captain’s Circle - Cruise Industry News | Cruise News Edited March 28, 2023 by voljeep Link to comment Share on other sites More sharing options...
cruzsnooze Posted March 28, 2023 #5 Share Posted March 28, 2023 The captains circle number (I never used it) is or used to be 800-788-1699 1 Link to comment Share on other sites More sharing options...
dreaminofcruisin Posted March 28, 2023 #6 Share Posted March 28, 2023 3 hours ago, Shawn5 said: So the only two extra perks for Ruby level, in addition to the Gold level perks, are "Exclusive Shoreside Access to Captain's Circle Help Desk phone line" and some upgraded trip insurance. Don't forget....you also get a really cool RED center of your Medallion. 😁 3 Link to comment Share on other sites More sharing options...
Rare travelin.sisters Posted March 29, 2023 #7 Share Posted March 29, 2023 7 hours ago, dreaminofcruisin said: Don't forget....you also get a really cool RED center of your Medallion. 😁 ...& (but now only if you ask for it) a pin... 1 Link to comment Share on other sites More sharing options...
FantasiCat Posted March 29, 2023 #8 Share Posted March 29, 2023 13 hours ago, travelin.sisters said: ...& (but now only if you ask for it) a pin... Do you need to call and request in advance or are you able to just ask for one on the ship? Link to comment Share on other sites More sharing options...
Rare trinitygirl Posted March 30, 2023 #9 Share Posted March 30, 2023 On 3/29/2023 at 4:12 PM, travelin.sisters said: ...& (but now only if you ask for it) a pin... I was going to add that - go to the CC desk when you get on board, and collect your pin. I get to collect a new one in July and I am looking forward to it. And I hope they are still doing the stamps for my little stamp booklet! Link to comment Share on other sites More sharing options...
Rare travelin.sisters Posted March 30, 2023 #10 Share Posted March 30, 2023 8 hours ago, trinitygirl said: I was going to add that - go to the CC desk when you get on board, and collect your pin. I get to collect a new one in July and I am looking forward to it. And I hope they are still doing the stamps for my little stamp booklet! they have stopped the little passport stamps 😢 Link to comment Share on other sites More sharing options...
Rare trinitygirl Posted March 30, 2023 #11 Share Posted March 30, 2023 4 hours ago, travelin.sisters said: they have stopped the little passport stamps 😢 oh that IS sad. Link to comment Share on other sites More sharing options...
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