cali-croozer Posted May 4, 2023 #1 Share Posted May 4, 2023 I had a positive experience with princess insurance (standard) so wanted to share. I had to cancel a cruise for medical reasons 18 days prior to sailing. Within 1 day, Princess refunded 25% of the cruise fare and port fees/taxes. I filed a claim for the remainder with AON on 4/18. It was approved on 4/20 and I received a check for the remainder on 5/1. 8 2 Link to comment Share on other sites More sharing options...
Buckeye10640 Posted May 4, 2023 #2 Share Posted May 4, 2023 That is impressive. Lets hope AON's prompt processing continues and they have resolved their issues from last year! 2 Link to comment Share on other sites More sharing options...
Hflors Posted May 4, 2023 #3 Share Posted May 4, 2023 (edited) 23 minutes ago, cali-croozer said: I had a positive experience with princess insurance (standard) so wanted to share. I had to cancel a cruise for medical reasons 18 days prior to sailing. Within 1 day, Princess refunded 25% of the cruise fare and port fees/taxes. I filed a claim for the remainder with AON on 4/18. It was approved on 4/20 and I received a check for the remainder on 5/1. I had the same experience this past January when I had to cancel my world cruise due to a family illness. Booked on 2024 world cruise and added this ins. during booking (just in case). Edited May 4, 2023 by Hflors 2 Link to comment Share on other sites More sharing options...
Rare cruisequeen4ever Posted May 4, 2023 #4 Share Posted May 4, 2023 That’s outstanding service! I’m sorry you had to go through a medical experience, though. 1 Link to comment Share on other sites More sharing options...
Astro Flyer Posted May 4, 2023 #5 Share Posted May 4, 2023 55 minutes ago, cali-croozer said: I had a positive experience with princess insurance (standard) so wanted to share. I had to cancel a cruise for medical reasons 18 days prior to sailing. Within 1 day, Princess refunded 25% of the cruise fare and port fees/taxes. I filed a claim for the remainder with AON on 4/18. It was approved on 4/20 and I received a check for the remainder on 5/1. Glad that the health cancelation process is back to what I experienced 5 years ago when a health issue just days before flying using EZair to LHR for a Norway cruise resulted in a cancelation. 3 Link to comment Share on other sites More sharing options...
Rare Coral Posted May 4, 2023 #6 Share Posted May 4, 2023 33 minutes ago, Astro Flyer said: Glad that the health cancelation process is back to what I experienced 5 years ago when a health issue just days before flying using EZair to LHR for a Norway cruise resulted in a cancelation. I so wish you had gone on that Norway cruise! It was amazing. You need to plan another one and I will go back to Norway also! That was such a fun cruise to plan. And for me to go. Not so much for you! 1 Link to comment Share on other sites More sharing options...
Astro Flyer Posted May 4, 2023 #7 Share Posted May 4, 2023 5 hours ago, Coral said: I so wish you had gone on that Norway cruise! It was amazing. You need to plan another one and I will go back to Norway also! That was such a fun cruise to plan. And for me to go. Not so much for you! It was very disappointing & maybe someday…we just rebooked our other bucket list cruise Around Australia for 2025 after our previous 2020 booking was canceled due to the pandemic. 2 Link to comment Share on other sites More sharing options...
Rare Coral Posted May 4, 2023 #8 Share Posted May 4, 2023 9 minutes ago, Astro Flyer said: It was very disappointing & maybe someday…we just rebooked our other bucket list cruise Around Australia for 2025 after our previous 2020 booking was canceled due to the pandemic. That sounds amazing! 1 Link to comment Share on other sites More sharing options...
cali-croozer Posted May 6, 2023 Author #9 Share Posted May 6, 2023 On 5/4/2023 at 9:38 AM, cruisequeen4ever said: That’s outstanding service! I’m sorry you had to go through a medical experience, though. Actually, it was a good reason. After 5+ years, I got "the call" and received a kidney transplant! It will be awhile, but I will be back to cruising, and with a lot less luggage! 3 1 Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now