Not showing cruise points on Dashboard

[Ja2012]

For some reason when I login to the dashboard on Royal Caribbean my points don’t show. Anyone else have this issue and can this be fixed?
 

I know my points are safe and I know how many I have, I’m just curious. 

Edited June 1, 2023 by Ja2012

[OCSC Mike]

No issues for me. It will likely fix itself.

[HicksRA]

Go to your profile on the app. Delete the last number of your C&A number, re enter the number and hit save. This will fix it. 

[Tree_skier]

27 minutes ago, HicksRA said:

Go to your profile on the app. Delete the last number of your C&A number, re enter the number and hit save. This will fix it. 

I've done this twice and it has worked both times... Weird glitch.

[OCSC Mike]

5 minutes ago, Tree_skier said:

Weird glitch.

 

In the Royal App? SHOCKING!

[nimbex1970]

Mine is still wrong after 6 months, three cruises and multiple calls.  I just know when I sailed in May, they had my correct place in crown and anchor and I received all the correct benefits, invites and such.  Meanwhile the app, still shows it doesn't have any idea what I have accumulated. 

[Ja2012]

17 hours ago, HicksRA said:

Go to your profile on the app. Delete the last number of your C&A number, re enter the number and hit save. This will fix it. 

That fixed it, thanks!

Edited June 2, 2023 by Ja2012