happy cruzer Posted March 23 #101 Share Posted March 23 On 3/21/2024 at 9:50 AM, Easyrider949 said: UPDATE: I’m pleased to announce that Princess Cruises has recognized and satisfied our complaint regarding our EZair booking due to their unreasonable short notice cancellation of our Sun Princess 2/18 sailing. They did the right thing, so thank you Princess! As individuals, when we have been harmed by others we do have a loud voice via Social Media, writing emails to the various folks within the top echelons of the company, and working with your TA to support you. They do monitor these social postings, so there is hope to be heard. Also, I want to recognize and thank all of those who were empathetic and supportive of our situation. We appreciated your comments and positive thoughts. For the mean spirited, judgmental, know-it-all, and nasty people on this social forum who were quick to tell us how stupid it was for us for go on an inaugural cruise, that they would never go on one, and those who thought insurance was the answer, when it wasn’t, and that we deserved what happened to us because we should’ve planned better, (even though the reason we booked BtBtB cruises was just in case the ship was delayed being delivered for the 1st & 2nd sailings). We hope you have a blessed day. As an early adopter to new technology and willingness to explore new concepts we are very much aware of the shortcomings they can bring, but they also can bring excitement and joy. Try being a pioneer sometime and enjoy the journey. With all of the issues and hurdles we had to get over getting to the Sun Princess, we really did enjoy our experiencing on the Sun Princess inaugural cruise. We look forward to being on her again in October. Also, we look forward to being on the Star Princess inaugural transatlantic crossing. Thanks for coming back to report. Being one of the nasty people who suggested that insurance could help you out, would like to know how you were satisfied. Did you get an actual refund, more over offer or future credit?? Hope you have many future adventures and continue with your early adopter ways. Thanks for sharing. Link to comment Share on other sites More sharing options...
ldubs Posted March 23 #102 Share Posted March 23 9 hours ago, happy cruzer said: Thanks for coming back to report. Being one of the nasty people who suggested that insurance could help you out, would like to know how you were satisfied. Did you get an actual refund, more over offer or future credit?? Hope you have many future adventures and continue with your early adopter ways. Thanks for sharing. Good question. If the cruise(s) and/or flights were cancelled, I would sure want a refund. Link to comment Share on other sites More sharing options...
Easyrider949 Posted March 23 Author #103 Share Posted March 23 11 hours ago, happy cruzer said: Thanks for coming back to report. Being one of the nasty people who suggested that insurance could help you out, would like to know how you were satisfied. Did you get an actual refund, more over offer or future credit?? Hope you have many future adventures and continue with your early adopter ways. Thanks for sharing. FCC for the value in dispute. 2 3 Link to comment Share on other sites More sharing options...
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