Rare Host Jazzbeau Posted April 15 #1 Share Posted April 15 Explora Journeys: Creating a Unique Cruise Brand Bottom line: they think they are doing great, have no plans to change Link to comment Share on other sites More sharing options...
Rare Noggins Posted April 15 #2 Share Posted April 15 But to be fair, JB, were they ever going to say (and they don't need to - imho) 'hey guys, we got it all wrong - we're very sorry and we're going to try harder. Please bear with us whilst we adopt and listen to our first customers much better ideas and advice'.....? Who knows what they really think! 1 Link to comment Share on other sites More sharing options...
Rare Host Jazzbeau Posted April 15 Author #3 Share Posted April 15 They might have mentioned tweaks to the next ship. Link to comment Share on other sites More sharing options...
peder Posted April 16 #4 Share Posted April 16 They might say everything is great and they're changing nothing, then suddenly announce a bunch of changes. They just probably don't want to announce things before they are ready to roll them out. But also, yes, they're probably still largely content with their product launch and may not be aiming to make large changes just yet. Link to comment Share on other sites More sharing options...
Rare Dr. Cocktail Posted April 16 #5 Share Posted April 16 To clarify, NOWHERE in this article does it say that they have no plans to change. As for "they think that they are doing great": This is the exact quote from their Chief Sales Officer: “At the very beginning, we told a very bold story. Many of our travel partners didn’t believe us. Now, they do,” he said, noting that Explora Journeys has created a “category of one.” Austin said that Explora never aimed to create a “copy of a classic, traditional cruise brand” but something “very special, different and unique” that incorporates the “vision and the dream” of MSC Cruises Group owners to create something entirely new. 4 Link to comment Share on other sites More sharing options...
Rare Host Jazzbeau Posted April 16 Author #6 Share Posted April 16 "Austin added that the company now needs help to tell this story." I.e., the story that everything is great and there is no need to change. Link to comment Share on other sites More sharing options...
Rare Stickman1990 Posted April 16 #7 Share Posted April 16 51 minutes ago, Host Jazzbeau said: "Austin added that the company now needs help to tell this story." I.e., the story that everything is great and there is no need to change. Wow talk about an interesting personal opinion/interpretation on what he actually said in the article 3 1 Link to comment Share on other sites More sharing options...
Rare English Tim Posted April 16 #8 Share Posted April 16 One issue with social media is you never know whether the person making the post has any connection with the subject, so they could be social media influencers, or even board members. Link to comment Share on other sites More sharing options...
Rare Dr. Cocktail Posted April 16 #9 Share Posted April 16 (edited) I have taken the liberty of reposting the article link in a more accessible fashion as many may not understand that the original title of this post is actually the link. This way, people can read and interpret the article for themselves. https://cruiseindustrynews.com/cruise-news/2024/04/explora-journey-creating-a-unique-cruise-brand/ Edited April 16 by Dr. Cocktail 1 Link to comment Share on other sites More sharing options...
Rare Waltershipman Posted April 16 #10 Share Posted April 16 9 hours ago, Stickman1990 said: Wow talk about an interesting personal opinion/interpretation on what he actually said in the article Past passenger reviews and comments about the ship personnel food and front of house great back of house business issues could use improvement. The best way to tell the story imho is to have experienced cruisers with broad multi line experience share their experiences input and observations. As for me I'm trying to catch the deal if it happens to book again. My October trip from last year still resonates great feelings. That's a pretty good story to tell. Link to comment Share on other sites More sharing options...
Rare Host Jazzbeau Posted April 16 Author #11 Share Posted April 16 4 hours ago, Dr. Cocktail said: I have taken the liberty of reposting the article link in a more accessible fashion as many may not understand that the original title of this post is actually the link. This way, people can read and interpret the article for themselves. https://cruiseindustrynews.com/cruise-news/2024/04/explora-journey-creating-a-unique-cruise-brand/ I have followed your lead, reposting a new thread without comment: 1 Link to comment Share on other sites More sharing options...
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