My booking disappeared and I can't add it back

[skiladyldp]

My booking disappeared today and I can't add it back due to an error message that says to contact Oceania.  Was there an update to the site and all information did not come back?

[clo]

9 minutes ago, skiladyldp said:

My booking disappeared today and I can't add it back due to an error message that says to contact Oceania.  Was there an update to the site and all information did not come back?

Did you call them? Are they open for calls on weekends?

[skiladyldp]

I didn’t call them yet. I emailed my TA to find out what’s up. 

[AMHuntFerry]

Saturday is website maintenance day, so avoid it. Even if you can access your account, things may not work correctly.

Don't worry, everything will be back to normal either tomorrow or Sunday. The weekend is a stupid day to do maintenance, but ???

Edited May 19 by AMHuntFerry

[skiladyldp]

Thank you Am Ferry. 

[AMHuntFerry]

Haha, I meant tomorrow or Monday. Usually Sunday is OK (until it isn't 😉 )

[basor]

There is a banner across the top of the O website that states the website will be down for maintenance every weekend and their website will be unavailable,

[Flatbush Flyer]

3 hours ago, skiladyldp said:

My booking disappeared today and I can't add it back due to an error message that says to contact Oceania.  Was there an update to the site and all information did not come back?

It’s Saturday: Time for O web maintenance (in which case they lock passenger accounts for security purposes).

[skiladyldp]

Thanks for all the replies.  I checked this morning and it's back.