zeberdee Posted August 30 #1 Share Posted August 30 Hi, is anyone else having problems with booking lunch and dinner in the speciality restaurants using the web page? I get to the end and it says Adding to cart failed, so please try again. I cancelled a booking and now can't re-book even though there is all choices of times available! Thanks for any insight. Link to comment Share on other sites More sharing options...
ATG Posted August 30 #2 Share Posted August 30 I’ve had the same problem with my Wonder cruise. I called and they tried to fix it but couldn’t. I just tried again this morning and was able to book what I wanted. Royal’s fabulous IT strikes again. 1 Link to comment Share on other sites More sharing options...
ScubaCat3 Posted August 30 #3 Share Posted August 30 (edited) 2 hours ago, zeberdee said: Hi, is anyone else having problems with booking lunch and dinner in the speciality restaurants using the web page? I get to the end and it says Adding to cart failed, so please try again. I cancelled a booking and now can't re-book even though there is all choices of times available! Thanks for any insight. I'm having the exact same problem. Very frustrating! It's been happening for over a week. Edited August 30 by ScubaCat3 Link to comment Share on other sites More sharing options...
Rare Tree_skier Posted August 30 #4 Share Posted August 30 I just tried booking things and it is working fine for me. I've had this happen in the past though. A couple of things you could try that might help... Try a different browser. Clear the cookies on your existing browser. Link to comment Share on other sites More sharing options...
ScubaCat3 Posted August 30 #5 Share Posted August 30 11 minutes ago, Tree_skier said: I just tried booking things and it is working fine for me. I've had this happen in the past though. A couple of things you could try that might help... Try a different browser. Clear the cookies on your existing browser. Thank you for the suggestions. I’ve tried both multiple times over the past week with no success. 1 Link to comment Share on other sites More sharing options...
ARandomTraveler Posted August 30 #6 Share Posted August 30 I had this problem a few days ago. It let me get as far as putting in my credit card number, but wouldn't let me type in the 3-digit security code. Tried on multiple devices. Tried again the next day and it was working but the price went up, so I chalked it up to me trying to make a purchase at the unfortunate timing of a price change. Link to comment Share on other sites More sharing options...
cruiseguy1016 Posted August 30 #7 Share Posted August 30 1 minute ago, ARandomTraveler said: I had this problem a few days ago. It let me get as far as putting in my credit card number, but wouldn't let me type in the 3-digit security code. Tried on multiple devices. Tried again the next day and it was working but the price went up, so I chalked it up to me trying to make a purchase at the unfortunate timing of a price change. If you post your credit card number and security code here, maybe someone will be able to enter it for you. 😂 2 Link to comment Share on other sites More sharing options...
zeberdee Posted August 30 Author #8 Share Posted August 30 I've just re-tried it and its worked. I did log out and clear my cookies. Link to comment Share on other sites More sharing options...
ScubaCat3 Posted August 30 #9 Share Posted August 30 That's great that you got it to work. I'm still getting the same error message when I try to purchase a lunch. I've tried: Clearing cookies/cache/history multiple times then logging in fresh Brand new (to me) browser VPN on and off Tried on iPhone, iPad and an old rarely used laptop (made sure no old cookies in place) If they don't want my money I guess I will just keep it. Link to comment Share on other sites More sharing options...
zeberdee Posted August 30 Author #10 Share Posted August 30 1 hour ago, ScubaCat3 said: If they don't want my money I guess I will just keep it Maybe try tomorrow? Link to comment Share on other sites More sharing options...
ScubaCat3 Posted August 30 #11 Share Posted August 30 1 minute ago, zeberdee said: Maybe try tomorrow? I probably will try again tomorrow but I’ll bet the problem will last at least until the Labor Day sale is over. Link to comment Share on other sites More sharing options...
zeberdee Posted August 30 Author #12 Share Posted August 30 I was at the point of taking a screen shot to show that the system was flaky. It may be worth doing that if the offer is about to end, so that you have the proof that you couldn't complete your purchase? I hope it works for you tomorrow.... Link to comment Share on other sites More sharing options...
ScubaCat3 Posted August 30 #13 Share Posted August 30 3 minutes ago, zeberdee said: I was at the point of taking a screen shot to show that the system was flaky. It may be worth doing that if the offer is about to end, so that you have the proof that you couldn't complete your purchase? I hope it works for you tomorrow.... Thank you. Link to comment Share on other sites More sharing options...
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