fliprcruiser Posted Sunday at 08:53 PM #26 Share Posted Sunday at 08:53 PM My July Iceland cruise has shown classic package since booked 12/23. Cruise planner still only shows classic @ 70.99 pppd, premium @ 79.99. When I called csr they offered upgrade at 13.99 /pppd. Hoping to be able to take advantage of blackjack Friday sales, but no faith in Celebrity IT dept. Link to comment Share on other sites More sharing options...
catspaw1 Posted Tuesday at 07:52 PM Author #27 Share Posted Tuesday at 07:52 PM Hi all, its been a week & its still not showing the price to upgrade from classic to premium package. I called Celebrity today & IT still working on it! We leave in less than 6 weeks. Getting disgusted about this. It should be a simple fix. Link to comment Share on other sites More sharing options...
Rare PTC DAWG Posted Tuesday at 08:25 PM #28 Share Posted Tuesday at 08:25 PM (edited) 32 minutes ago, catspaw1 said: Hi all, its been a week & its still not showing the price to upgrade from classic to premium package. I called Celebrity today & IT still working on it! We leave in less than 6 weeks. Getting disgusted about this. It should be a simple fix. Call them and ask for the upgrade price..easy to do on the phone.. Edited Tuesday at 08:25 PM by PTC DAWG Link to comment Share on other sites More sharing options...
catspaw1 Posted Tuesday at 08:35 PM Author #29 Share Posted Tuesday at 08:35 PM yup I know... I called them today- only 5% off so no deal. I'm looking for a flash sale greater than my captain club 10% discount. Usually, I just check the app every day & watch for a great flash sale. For our July cruise I got it for $9 day plus 20% gratuity. calling & waiting on hold every day is a PITA- they need to fix their system so I can see the upgrade on line! Link to comment Share on other sites More sharing options...
Rare PTC DAWG Posted Tuesday at 08:43 PM #30 Share Posted Tuesday at 08:43 PM 6 minutes ago, catspaw1 said: yup I know... I called them today- only 5% off so no deal. I'm looking for a flash sale greater than my captain club 10% discount. Usually, I just check the app every day & watch for a great flash sale. For our July cruise I got it for $9 day plus 20% gratuity. calling & waiting on hold every day is a PITA- they need to fix their system so I can see the upgrade on line! I have paid as low as $6.99 plus grats..I haven’t seen it anywhere near that low lately..good luck.. Link to comment Share on other sites More sharing options...
Irish clare Posted Tuesday at 08:48 PM #31 Share Posted Tuesday at 08:48 PM I am also having this issue but I have a while before my cruise so hopefully it will be fixed by then Link to comment Share on other sites More sharing options...
Susanb10567 Posted Tuesday at 09:00 PM #32 Share Posted Tuesday at 09:00 PM 11 minutes ago, Irish clare said: I am also having this issue but I have a while before my cruise so hopefully it will be fixed by then Same here… Link to comment Share on other sites More sharing options...
Natitude61 Posted yesterday at 03:43 AM #33 Share Posted yesterday at 03:43 AM 7 hours ago, catspaw1 said: yup I know... I called them today- only 5% off so no deal. I'm looking for a flash sale greater than my captain club 10% discount. Usually, I just check the app every day & watch for a great flash sale. For our July cruise I got it for $9 day plus 20% gratuity. calling & waiting on hold every day is a PITA- they need to fix their system so I can see the upgrade on line! Same issue here…but if you look at the package prices on the app, the percentage discount *should* also apply to the upgrade. So if, for example, the price of the classic and premium packages are both listed at 20% off, that same percentage should also apply to the upgrade price if you were to call. Note I said “should”…can never be too sure with Celebrity 😂 Link to comment Share on other sites More sharing options...
~Jewels Posted 3 hours ago #34 Share Posted 3 hours ago On 10/1/2024 at 5:00 PM, Susanb10567 said: Same here… Same problem here. No wifi upgrade available either. The second "Drinks" link under Plan My Cruise takes me to two upgrade panels. But, if I try to reserve it states not eligible. The upgrade price listed for our two cruises is different. $9.99 for one and $13.99 for the other. Link to comment Share on other sites More sharing options...
Rare Tyler414 Posted 3 hours ago #35 Share Posted 3 hours ago I think Celebrity is having some serious IT problems with their websites and app. There are so many items not showing on the planners, not being able to book dinning, Four person cabana only at full price, the list goes on and on for me... 1 Link to comment Share on other sites More sharing options...
Rare WrittenOnYourHeart Posted 3 hours ago #36 Share Posted 3 hours ago 2 minutes ago, Tyler414 said: I think Celebrity is having some serious IT problems with their websites and app. There are so many items not showing on the planners, not being able to book dinning, Four person cabana only at full price, the list goes on and on for me... Mine's not showing my OBC from my Book Later certificate. My TA said it can take 48 hours...I'll give it until Monday (almost a week) and then she'll call about it. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now