Lady_Gamecock Posted January 27, 2007 #1 Share Posted January 27, 2007 I'm just letting you know, that SoS-staff was awesome in getting our "little" problem fixed last weekend.... To make a very long story short - the drains in the floor of our bathroom (shower/near toliet) kept backing up...and I'm N-O-T talking about a little...we're talking at least up to the "water stopper" in the door. Well, anyway, this happened five times (yes, Maintenance had a path worn into our room) and finally the got it fixed after I had a short, but pleasant visit with Alex (Head of something....). They got us another room (we didn't use it - there were three of us, and the replacement room was a double) and even a certificate for 20%-off our next RCCL cruise (can be combined with other discounts and only on an in-side room). They did a terrific job trying to keep us happy!! Thanks RCCL! Lady_G Link to comment Share on other sites More sharing options...
PH8 Posted January 27, 2007 #2 Share Posted January 27, 2007 That is good to hear........... Whne I was on the Sovereign in Oct, the toilet wouldnt work half the time............they moved us from an inside to an outside..........no % off certificate though.........maybe cuz we were able to use the new cabin........... Nice thing too, they came and moved EVERYTHING for us....... Link to comment Share on other sites More sharing options...
suezyq50 Posted January 27, 2007 #3 Share Posted January 27, 2007 We had the same shower issue in Dec. Backed up twice. No certificates. Link to comment Share on other sites More sharing options...
CoronaCpl Posted January 27, 2007 #4 Share Posted January 27, 2007 Similar experience on SOS last year - toilet wasn't working. We let our stateroom attendant know and within 15 minutes maintenance showed up to fix it. Quick service! Didn't score a discount of any sort, but we were extremely pleased with having a functioning toilet. Link to comment Share on other sites More sharing options...
cruisnfool Posted January 27, 2007 #5 Share Posted January 27, 2007 This is one reason I try to stay on new ships Link to comment Share on other sites More sharing options...
veryhotred Posted January 27, 2007 #6 Share Posted January 27, 2007 This is one reason I try to stay on new ships because nothing ever ever breaks or malfunctions on a new ship right?..LOL Link to comment Share on other sites More sharing options...
Merion_Mom Posted January 27, 2007 #7 Share Posted January 27, 2007 This is one reason I try to stay on new ships Most of these plumbing back-ups are caused by passengers in other cabins putting things in the toilet that don't belong there!!!!!!!!!!!!!!!!!!!!! Link to comment Share on other sites More sharing options...
JetsJetsJets Posted January 27, 2007 #8 Share Posted January 27, 2007 Most of these plumbing back-ups are caused by passengers in other cabins putting things in the toilet that don't belong there!!!!!!!!!!!!!!!!!!!!! :eek:This thread is about to go into the toilet....No pun intended! Link to comment Share on other sites More sharing options...
Lady_Gamecock Posted January 27, 2007 Author #9 Share Posted January 27, 2007 :: audible groan :: :D I guess we were entitled to the certificate due to the repeated back-ups. :eek: Link to comment Share on other sites More sharing options...
ColeandAbby Posted January 27, 2007 #10 Share Posted January 27, 2007 This is one reason I try to stay on new ships Yeah.......problem free showers and other things a plus on newer ships..lol Link to comment Share on other sites More sharing options...
collegekid Posted January 27, 2007 #11 Share Posted January 27, 2007 We actually had an issue on the Mariner where our shower would not drain, so it would flood the bathroom. They came and fixed whatever the problem was pretty quickly. Link to comment Share on other sites More sharing options...
Gracie115 Posted January 27, 2007 #12 Share Posted January 27, 2007 Collegekid- Well THAT's impossible Mariner is only a few years old, NOTHING ever breaks down on newer ships!!!:D :D :D Link to comment Share on other sites More sharing options...
piercetc4 Posted January 27, 2007 #13 Share Posted January 27, 2007 maybe carnivals newer ships don't count- we went on conquest when it was only about 1 yr old- shower flooded bathroom - called and they came- was not fixed- flooded again- and again - without asking, carnival gave us free photo coupons and free drink coupons worth about 180- very nice - Link to comment Share on other sites More sharing options...
cruisnfool Posted January 28, 2007 #14 Share Posted January 28, 2007 Boy don't we have the pot stirrers out in force....... Yes of course new ships break down also but the chances are fewer.....I like to keep my chances lower Link to comment Share on other sites More sharing options...
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