Travel Troubleshooter helps Princess passenger

[ellenstarr]

http://www.cnn.com/2008/TRAVEL/05/06/cognac/index.html

[jlp20]

"But when we arrived in Fairbanks, the box with numerous souvenirs and clothing was missing. Four days later our box was found, but a Princess representative told us that the bottle of Cognac could not be sent. We were given numerous reasons why they could not mail the bottle. They opened the box and removed the Cognac and returned everything else to us."

 

From USPS.COM

 

What is a Hazardous Material?

Hazardous materials come in a wide variety of forms and can be chemical, biological, radioactive, or a combination thereof. If a material or substance can cause harm to someone or something, it can be considered a hazardous material.

 

The Postal Service’s definition of a hazardous material includes many common household and consumer products. These items may not be hazardous during normal use or storage in your home but can present a significant hazard when placed in the mail due to vibration, temperature changes, and variations in atmospheric pressure.

 

Some examples of commonly-used items restricted or considered hazardous under USPS regulations include:

 

Perfumes

Nail polish

Flea collars or flea sprays

Aerosols

Bleach

Pool chemicals

Paints

Matches

Batteries

Fuels or gasoline

Airbags

Dry ice

Mercury thermometers

Cleaning supplies

Items previously containing fuel

Glues

Fireworks

 

Other items, such as ALCOHOLIC BEVERAGES(beer, wine, LIQUOR), are not considered hazardous but are PROHIBITED and boxes displaying such markings are also prohibited.

[chasetf]

.......Other items, such as ALCOHOLIC BEVERAGES(beer, wine, LIQUOR), are not considered hazardous but are PROHIBITED and boxes displaying such markings are also prohibited.

And I will second that statement. I took a box from a winery that I used to pack a non-alcohol / non-liquid present for shipment by UPS. The name of the winery had to be obliterated even though the box did not contain wine and the box was to be wrapped in brown paper.

 

So the issue of "is the passenger owed a bottle of booze" becomes a non issue in terms of a bottle of alcohol being mailed to them.

 

The argument as to "should the cruise line reimbursed the passenger" can now continue.

[caribill]

Also there are tax issues involved when shipping alcoholic beverages into the USA and to certain states.

 

That said, it is a reason it could not be shipped. Not an excuse not to reimburse because the box was "lost".

[chrysalis]

yes...was posted earlier.....

 

http://boards.cruisecritic.com/showthread.php?t=770563

[chasetf]

yes...was posted earlier.....

 

http://boards.cruisecritic.com/showthread.php?t=770563

Actually..... that thread was started after this one. Check the time stamps.