depplep Posted October 8, 2008 #1 Share Posted October 8, 2008 I received an email this morning that the Crown and Anchor savings certificates were online and when I tried to access them they aren't there. Has anyone else been able to view these? I can't get through to Crown and Anchor as well. 15 minute wait time, I've been trying all morning.:( Link to comment Share on other sites More sharing options...
BrainChemicals Posted October 8, 2008 #2 Share Posted October 8, 2008 No difficulty here logging into C&A and viewing the certificates. Link to comment Share on other sites More sharing options...
danajjj Posted October 8, 2008 #3 Share Posted October 8, 2008 I was able to access the saving certificates. Link to comment Share on other sites More sharing options...
jerick Posted October 8, 2008 #4 Share Posted October 8, 2008 I've been having trouble too, but I'm trying it from my PC at work. I wonder if it could have something to do with a firewall or some other security setting. Link to comment Share on other sites More sharing options...
seagoer55 Posted October 8, 2008 #5 Share Posted October 8, 2008 I can't access them either.. but then I haven't been able see my cruise history or anything else for the past month...but it's ok...cause they are "working on it"....:p Link to comment Share on other sites More sharing options...
Retired LEO Posted October 8, 2008 #6 Share Posted October 8, 2008 I have never had a problem accessing them. Link to comment Share on other sites More sharing options...
depplep Posted October 8, 2008 Author #7 Share Posted October 8, 2008 Haven't been able to see my cruise history for awhile either. I guess I'll keep trying to reach Crown and Anchor. Thanks. Link to comment Share on other sites More sharing options...
AkSusan Posted October 8, 2008 #8 Share Posted October 8, 2008 I'm having the same problem but I think I've got my figured out. About 3 weeks or so ago all my cruise history and thus my C&A platinum status disappeared online. So now when I login they are recognizing me, but not even as a gold or a platinum, so without a C&A status, no saving certificates. Don't get those to you've sailed at least once, so since all my history has gone poof (C&A has it correct in their system though) no savings certificates for me :mad: Susan :) Link to comment Share on other sites More sharing options...
Aprille Posted October 8, 2008 #9 Share Posted October 8, 2008 Current C&A Savings Certificates posted here. It is in CAD instead of USD but you can at least see if your sailing is on it. Link to comment Share on other sites More sharing options...
truffles2 Posted October 8, 2008 #10 Share Posted October 8, 2008 The Savings Certificates look like the same ole ones to me!:confused: Link to comment Share on other sites More sharing options...
Aprille Posted October 8, 2008 #11 Share Posted October 8, 2008 The Savings Certificates look like the same ole ones to me!:confused:They have an expiration date of 12/31/08 so they are the latest (4th quarter) certificates. Link to comment Share on other sites More sharing options...
PhoenixCruiser Posted October 8, 2008 #12 Share Posted October 8, 2008 Finally a certificate I can use :D ### Link to comment Share on other sites More sharing options...
crusinmama06 Posted October 8, 2008 #13 Share Posted October 8, 2008 Yep, I just went to see if I could access it and I can. Still nothing for me to use though. Link to comment Share on other sites More sharing options...
EV2008 Posted October 8, 2008 #14 Share Posted October 8, 2008 Current C&A Savings Certificates posted here. It is in CAD instead of USD but you can at least see if your sailing is on it. Thanks for posting the link, too bad my cruise of course does not have a discount, the dates around my cruise have them but not mine.:( Link to comment Share on other sites More sharing options...
dramaqueen4lyfe Posted October 8, 2008 #15 Share Posted October 8, 2008 I had no trouble accessing them but alas nothing I can use at this time.:( Link to comment Share on other sites More sharing options...
WB2974 Posted October 8, 2008 #16 Share Posted October 8, 2008 I have not had a problem accessing the savings certificates since I changed my internet carrier over to ATT. However, when I had AOL, it was a different case -- I always received a message saying something about being a foreign country. Link to comment Share on other sites More sharing options...
rclcruzer Posted October 8, 2008 #17 Share Posted October 8, 2008 no problem accessing them either......never had a problem. The only problem I ever encountered with the certificates is that I can never use them :(:D Link to comment Share on other sites More sharing options...
CruiseKeeper Posted October 9, 2008 #18 Share Posted October 9, 2008 I HAD no problem until they took away my C&A membership AGAIN. They must be merging or deleting or something over there at RCI with the history, credits and C&A status. I spoke with them again yesterday and told them of 3 cruises that I have been on that are missing. They located them under previous telephone numbers (they file by phone number and not the C&A number???) Anyway, the rep was nice and said the usual stuff about merging etc. It's business as usual I'm afraid. Link to comment Share on other sites More sharing options...
megr1125 Posted October 9, 2008 #19 Share Posted October 9, 2008 I can see them...can't use them, but they are there.. the C&A stuff was a mess for a VERY VERY long time...seems they got much of it fixed...at least it has me as a diamond with correct history....yippee! Link to comment Share on other sites More sharing options...
cassieroll Posted October 9, 2008 #20 Share Posted October 9, 2008 I can't access them either.. but then I haven't been able see my cruise history or anything else for the past month...but it's ok...cause they are "working on it"....:pSame here. LOL Link to comment Share on other sites More sharing options...
J & G Posted October 9, 2008 #21 Share Posted October 9, 2008 I had no trouble accessing them but alas nothing I can use at this time.:( Me too..... Link to comment Share on other sites More sharing options...
Retired LEO Posted October 9, 2008 #22 Share Posted October 9, 2008 They can be used but not for the purpose intended. Link to comment Share on other sites More sharing options...
Krazy4Kruisin' Posted October 9, 2008 #23 Share Posted October 9, 2008 I can't access them either.. but then I haven't been able see my cruise history or anything else for the past month...but it's ok...cause they are "working on it"....:p Same story for me, but my DH can access his just fine. His cruise history is also there. I think that is what is the problem. When I tried to access mine, the website acts if I am not even a C&A member. It asks me to join. It's been over 3 weeks now since my history disappeared and all they can tell me is they are working on it. Link to comment Share on other sites More sharing options...
drobson2 Posted October 9, 2008 #24 Share Posted October 9, 2008 I truily hope anyone planning a future cruise consider the certificates, I just receive an additional discount on my May 2009, Mexican Riveria Cruise. As a matter of fact I fax it over this past Sunday and RCL fax conformation back to me yesterday. That I consider the C&A membership has it's perks after all. :) Link to comment Share on other sites More sharing options...
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