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If I pre-book a restaurant, can I cancel while onboard?


southt00

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Hello! If we pre-book our dinner arrangements at Pinnacle and Taminrand, can we cancel on board if we change our minds?

 

Thanks....T.

Yes you will get your money refunded. I had to cancel the Pinnacle Grill on our Zuiderdam cruise in Sept. because my husband was sick. We had booked online. However, the money will not show up on your preliminary bill. It wsill be credited the last night of the cruise. I wish I would have known that. When I got the preliminary bill I waited at the front office who then sent me to the Pinnacle. The manager wasn't there and no one could help. I had to wait until that evening and the manager assured me it would be posted that night. It was.

Terri

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When I pre-booked, the website said that you must cancel 5 days prior to sailing date for a refund. It's good to know that they will issue an OBC if we need to cancel.

The five days mentioned refers to the deadline for canceling on line.

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