Gingee Posted May 20, 2009 #1 Share Posted May 20, 2009 My daughter says she just broke up with her boyfriend (of course that can change). They had booked a cruise together with another couple (against my choice but she is an adult). Anyway she did not purchase cruise insurance (not that this would cover it) but can they still cancel their trip? It is August 10th. They have paid in full. Link to comment Share on other sites More sharing options...
smeyer418 Posted May 20, 2009 #2 Share Posted May 20, 2009 My daughter says she just broke up with her boyfriend (of course that can change). They had booked a cruise together with another couple (against my choice but she is an adult). Anyway she did not purchase cruise insurance (not that this would cover it) but can they still cancel their trip? It is August 10th. They have paid in full. most cruise line penalties for cancellation kick in at 65 to 75 days call the cruise line now and find out! Link to comment Share on other sites More sharing options...
paul929207 Posted May 20, 2009 #3 Share Posted May 20, 2009 I think they have not made the final payment yet, so most cruie lines will give then a full refund. So TA's have a cancellation fee. Link to comment Share on other sites More sharing options...
pms4104 Posted May 20, 2009 #4 Share Posted May 20, 2009 If they already have paid in full, I would be curious as to whether the monies were paid to a travel agent rather than to the cruiseline. If to the T/A, refunding could take longer than thru the cruiseline. Further, I think some lines offer a reduced rate for passengers who make full early payments, sometimes those monies are fully non-refundable. She needs to call the T/A, if they used one, or the cruiseline, if they did not, and see what refund opportunities exist. Link to comment Share on other sites More sharing options...
Gingee Posted May 20, 2009 Author #5 Share Posted May 20, 2009 They booked through a on-line 90 days in advance place. Link to comment Share on other sites More sharing options...
Administrators Rare CC Help Michell Posted May 20, 2009 Administrators #6 Share Posted May 20, 2009 They booked through a on-line 90 days in advance place. Still not enough information. :( It sounds as if that's a TA, so they need to contact the TA as soon as possible to find out the cancellation terms to which they agreed (if they can't find the contract to which they agreed at booking). Link to comment Share on other sites More sharing options...
cb at sea Posted May 20, 2009 #7 Share Posted May 20, 2009 She just needs to find someone else to go with her if she can't get her money back! Link to comment Share on other sites More sharing options...
JanineM Posted May 20, 2009 #8 Share Posted May 20, 2009 Call the cruiseline! They'll tell her what the penalty is, and if she doesn't want to pay it, then she can go out and find a new friend to travel with her. Link to comment Share on other sites More sharing options...
sail7seas Posted May 20, 2009 #9 Share Posted May 20, 2009 Without more of the particulars....... She probably can get a portion of her money back but not all. Link to comment Share on other sites More sharing options...
Arwenmark Posted May 20, 2009 #10 Share Posted May 20, 2009 If they are before the date the final payment was ACTUALLY due then they can cancel with no penalty Link to comment Share on other sites More sharing options...
pms4104 Posted May 21, 2009 #11 Share Posted May 21, 2009 Call the cruiseline! They'll tell her what the penalty is, and if she doesn't want to pay it, then she can go out and find a new friend to travel with her. She booked with an e-agency ... so she has to work it out with them. The cruiseline will not talk to her. There may be an agency cancel/admin fee as well as a cruiseline penalty, depending on the terms of the cruise fare she purchased. Some lines sell ultra-low fully non-refundable fares. And, should she decide to take a replacement companion, the T/A will tell her the fees involved to make that change. Link to comment Share on other sites More sharing options...
tatay Posted May 21, 2009 #12 Share Posted May 21, 2009 Sounds like CCL early saver Link to comment Share on other sites More sharing options...
endosunshine Posted May 21, 2009 #13 Share Posted May 21, 2009 Probably the best advice is to get a girlfriend she likes and just go and have a ball. Girlfriends vacations are sometimes the best!:) Link to comment Share on other sites More sharing options...
Gingee Posted May 21, 2009 Author #14 Share Posted May 21, 2009 Isn't there a extra charge to switch persons in the cabin? Link to comment Share on other sites More sharing options...
kitty9 Posted May 21, 2009 #15 Share Posted May 21, 2009 If they are before the date the final payment was ACTUALLY due then they can cancel with no penalty The OP already said they've paid in full. She needs to call the cruise line and find out the penalties for canceling after final payment. She will probably lose 25% of the cost of the cruise. Her best bet will be to find someone to go with and still enjoy the cruise. Link to comment Share on other sites More sharing options...
Gingee Posted May 21, 2009 Author #16 Share Posted May 21, 2009 I found her statement and it says booking source - NCLWEBC Okay. NCL, got that. WEBC, not sure what that stands for. Any ideas? Link to comment Share on other sites More sharing options...
Sheffie Posted May 21, 2009 #17 Share Posted May 21, 2009 Isn't there a extra charge to switch persons in the cabin? I believe it is $50 on RCI. If there have been plane tickets purchased, those cannot be switched to another person. They can be rebooked for a fee. Link to comment Share on other sites More sharing options...
beachchick Posted May 21, 2009 #18 Share Posted May 21, 2009 The OP already said they've paid in full. She needs to call the cruise line and find out the penalties for canceling after final payment. She will probably lose 25% of the cost of the cruise. Her best bet will be to find someone to go with and still enjoy the cruise. But I think the point was that some people pay in full before the actual final payment date. Sometimes they just want it out of their hair; sometimes TAs insist on an earlier date (for their own reasons); sometimes cruise lines give incentives (percentage off fare or cash-back or OBC) when a booking is paid in full early. It's far enough out that we really do not know exactly what the true final payment date is/was. beachchick Link to comment Share on other sites More sharing options...
cherylandtk Posted May 21, 2009 #19 Share Posted May 21, 2009 Gingee, 1. If your daughter booked thru an online agency, she must cancel through that agency. Period. 2. From the limited information you gave, it sounds like she is on the Norwegian Sky out of Miami on August 10, 4 days to Bahamas. (Only NCL ship on that date). NCL's policy is she can get a full refund up to 80 days prior which is TODAY. Her TA may have their own fees in addition, but she needs to contact them NOW to minimize fees she will be charged. Link to comment Share on other sites More sharing options...
Arwenmark Posted May 21, 2009 #20 Share Posted May 21, 2009 The OP already said they've paid in full. She needs to call the cruise line and find out the penalties for canceling after final payment. She will probably lose 25% of the cost of the cruise. Her best bet will be to find someone to go with and still enjoy the cruise. I fully realize she said she paid in full that does not mean she is past FULL PAYMENT DATE, that information was not posted. Link to comment Share on other sites More sharing options...
cruiserbryce Posted May 21, 2009 #21 Share Posted May 21, 2009 unsure but I would be checking into it ASAP Link to comment Share on other sites More sharing options...
Gingee Posted May 21, 2009 Author #22 Share Posted May 21, 2009 Well as of this moment they are back together. hmmm Glad it is not a expensive cruise and glad it isn't my money. Thanks for all the feedbacks. Link to comment Share on other sites More sharing options...
sail7seas Posted May 21, 2009 #23 Share Posted May 21, 2009 Ahhh..... :D Young love. Now that we are all part of 'their story', please let us know if their love survives long enough for them to enjoy their cruise. :) Good luck, Mom. Seems this might be a long summer for you. :) Link to comment Share on other sites More sharing options...
cherylandtk Posted May 21, 2009 #24 Share Posted May 21, 2009 good luck, mom. Seems this might be a long summer for you. :) lol :D Link to comment Share on other sites More sharing options...
Gingee Posted May 22, 2009 Author #25 Share Posted May 22, 2009 Thanks for the encouragement. LOL Link to comment Share on other sites More sharing options...
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