No one is likely to disagree with you here.
I called and got a rep. in the Philippines and after about 5 minutes of him asking me questions, instead of the other way around, it seemed like he was creating a biography of me. He went over my entire itinerary, my various shore excursions, past cruises, and more. When he started to go over my future bookings I told him to stop.
I only wanted the phone number for EZ Air. He wanted to sell me stuff.