Pacific Jewel's J032 delayed

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#1
Liverpool NSW
6,938 Posts
Joined Oct 2005
Pacidic Jewel's J032 cruise due to leave on Tuesday has been delayed at least until Wednesday due to a technical fault that has caused her to reduce her speed. I have a couple of linedancing friends going on this one (there are 120 linedancers going) so I guess they'll now be at dancing n Tuesday night [IMG]http://************.com.au/images/smiles/icon_smile.gif[/IMG]
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Karen

Good friends are worth more than money in the bank - that's what I always say

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#2
Adelaide,Australia
638 Posts
Joined Dec 2008
Friend on board has sent me a TXT, not due in to Sydney until 8am at the earliest Wednesday 20th Oct. Propulsion breakdown is the fault. Been in Numeau for 2 days, cancelled one port.

Stevo
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#3
Liverpool NSW
6,938 Posts
Joined Oct 2005
We did this exact same cruise at the same time last year on PD and the exact same thing happened. How weird is that???
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Karen

Good friends are worth more than money in the bank - that's what I always say

*SS Australis-Sydney to Southampton-28th July -31st August 1975
*Tss Fairstar-Coral Sea Cruise-6th September-22nd September 1986
*Pacific Sun-N611-2nd April-13th April 2006
*Pacific Dawn-W735-9th November-23rd November 2007
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*Pacific Jewel-J029-22nd Sept-30th Sept 2010
*Pacific Jewel-J030-30th Sept-10th Oct 2010
*Rhapsody Of The Seas-3rd Feb-6th Feb 2012
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*Pacific Pearl-P225-20th-23rd July 2012
*Pacific Pearl-P233-5th-8th Oct 2012
*Pacific Pearl-P324-8th-17th July 2013
*Voyager Of The Seas-10th-13th January 2014
*Celebrity Solstice-17th-20th January 2014
*Pacific Jewel-30th May-2nd June 2014
*Radiance Of The Seas-22nd Sept-11th Oct 2014
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#4
Orewa , Auckland , N.Z.
18,602 Posts
Joined Jun 2001
And when she comes back from the Melbourne Cup cruise is going into drydock to fix the stabilisers.




Pacific Jewel J034 Cancellation

Pacific Jewel J034, due to depart Sydney on 5 November 2010, has been cancelled. This is to allow Pacific Jewel to go into dry dock to enable the replacement of a key part in one of the ship’s two stabilisers
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#5
Queensland
6,781 Posts
Joined Jul 2009
She left Noumea about an hour or so ago.

Part of a P&O post

I am writing to you with some important information in regards to .......Pacific Jewel cruise, J031, which was due to return to Sydney on Tuesday 19 October.

A fault was identified in Pacific Jewel’s propulsion system on Friday 15 October, which delayed the departure of Pacific Jewel from Noumea on Friday afternoon. Unfortunately, this resulted in the cancellation of Pacific Jewel’s final call to Emerald Bay (Poum, New Caledonia), scheduled for today.

Technicians have continued to work on the technical fault while alongside in Noumea, however it is not possible for them to complete the work in Noumea. Therefore, Pacific Jewel will now be returning direct to Sydney.

Please be assured that Pacific Jewel is perfectly safe to sail, but will need to maintain a reduced cruising speed for her return to Sydney. As a result, Pacific Jewel is now expected to arrive at Wharf 5 Darling Harbour on Wednesday morning, instead of Tuesday morning as scheduled.

P&O Cruises provided AUD$50 on board credit to every passenger aged over 13 years of age in compensation for the changed itinerary. Claim forms have also been distributed on board, so passengers can claim for any out of pocket expenses they may incur as a result of this delayed arrival.

Passengers on board are being kept up to date of the expected arrival time....... .

For regular updates, you can call our Arrivals and Departures Infoline on (AU) 1300 653 620 or (NZ) 0800 543 429.

P&O Cruises apologises for this unexpected change to your cruise holiday.
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Sandy

Every survival kit should include a sense of humour



Past Cruises
Monowai - Sydney to Auckland
Monowai - Auckland to Sydney
Strathmore - Nuku'alofa, Suva, Noumea
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Flavia - Sydney to Southampton via Suez
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Pacific Dawn - White Cloud Wonders - NZ - 20 Feb 2010
Pacific Dawn - Week Fantastique - 12 Jun 2010
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Pacific Dawn - PNG - 16 Nov 2013
Pacific Dawn - Food & Wine - 26 Nov 2013
Sea Princess - Aotearoa - 13 March 2014
Pacific Dawn - Qld Coast - 23 August 2014
Sea Princess - Fiji, Vila, Isle of Pines - 10 Feb 2015
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Sea Princess - Brisbane-Sydney - 8 April 2016
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#6
Liverpool NSW
6,938 Posts
Joined Oct 2005
Originally posted by Kiwi Kruzer
And when she comes back from the Melbourne Cup cruise is going into drydock to fix the stabilisers.

And to be fitted with a MUTS
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Karen

Good friends are worth more than money in the bank - that's what I always say

*SS Australis-Sydney to Southampton-28th July -31st August 1975
*Tss Fairstar-Coral Sea Cruise-6th September-22nd September 1986
*Pacific Sun-N611-2nd April-13th April 2006
*Pacific Dawn-W735-9th November-23rd November 2007
*Pacific Dawn-W909-20th March-6th April 2009
*Pacific Dawn-W929-21st Oct-31st Oct 2009
*Pacific Jewel-J029-22nd Sept-30th Sept 2010
*Pacific Jewel-J030-30th Sept-10th Oct 2010
*Rhapsody Of The Seas-3rd Feb-6th Feb 2012
*Pacific Sun-N211-17th Mar-19th Mar 2012
*Pacific Pearl-P225-20th-23rd July 2012
*Pacific Pearl-P233-5th-8th Oct 2012
*Pacific Pearl-P324-8th-17th July 2013
*Voyager Of The Seas-10th-13th January 2014
*Celebrity Solstice-17th-20th January 2014
*Pacific Jewel-30th May-2nd June 2014
*Radiance Of The Seas-22nd Sept-11th Oct 2014
*Pacific Pearl-20th July-3rd August 2015
*Pacific Pearl-4th Sept-7th Sept 2015
*Pacific Aria-23rd May-3rd June 2016





#7
Central Coast, NSW
181 Posts
Joined Jun 2010
Hey guys,

I'm part of the poor people stuck here on the cruise for an extra day, I've heard a couple of whingers, but most people are quite happy, Not going to complain about an extra $50 per person + an extra day on the cruise + an extra day away from work :P. Our room attendant came to us this morning and told us they didn't want to let us go coz they loved us to much :P
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Past Cruises:
2014 - P&O - Pacific Jewel - 8 Nights - Pacific Islands (Hens Cruise)
2012 - P&O - Pacific Pearl - 12 Nights - Pacific Islands (New Years Eve Cruise)
2011 - P&O - Pacific Pearl - 12 Nights - Pacific Islands (New Years Eve Cruise)
2010 - P&O - Pacific Jewel - 9 Nights - Pacific Islands (First Balcony Cabin)
2005 - P&O - Pacific Sun- 9 Nights - Pacific Islands (Schoolies Cruise)
#8
Orewa , Auckland , N.Z.
18,602 Posts
Joined Jun 2001
Originally posted by sharri34
Hey guys,
I'm part of the poor people stuck here on the cruise for an extra day, I've heard a couple of whingers, but most people are quite happy, Not going to complain about an extra $50 per person + an extra day on the cruise + an extra day away from work :P. Our room attendant came to us this morning and told us they didn't want to let us go coz they loved us to much :P
Great to hear from you on board...
Enjoy your extra day
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#9
Canberra
2 Posts
Joined Oct 2010
Hi there. We were due to depart on this cruise next Tuesday and would be interested in hearing from anyone on board at the moment as to what you're being told about the extent of delay for PJ when she reaches Sydney. Has the crew/P & O told you anything?

Thanks in advance.
#10
Melbourne, Australia
11 Posts
Joined Aug 2010
Originally posted by karmac
Pacidic Jewel's J032 cruise due to leave on Tuesday has been delayed at least until Wednesday due to a technical fault that has caused her to reduce her speed. I have a couple of linedancing friends going on this one (there are 120 linedancers going) so I guess they'll now be at dancing n Tuesday night [IMG]http://************.com.au/images/smiles/icon_smile.gif[/IMG]
hoping for some help here, we are booked to fly up Tuesday am for this cruise, and will need a suggestion for somewhere to stay perhaps close by overnight.
My partner and I are really upset by this delay as it is so rare for us to be able to coordinate a holiday away, so to have it shortened quite frankly, sucks. (We Have to have pet sitters which costs heaps as well as getting the time off work, as I breed/show dogs and cats, google Fairlea British if you would like to see them) A $50 credit on our cruise card just wont cut it, we will have a stack of extra expenses due to it. hotel, dinner, extra taxi trips

And just luckily that I receive my work emails now thru my iphone as well or otherwise I wouldn't have even been aware of what was going on until I go to work on Monday, which would have left even less time to try to coordinate alternatives. Any suggestions of something nice to do in Sydney would also be appreciated. As I didn't do any research on Sydney.
Also since we are delayed does this mean they will cut one of our stops out?
really appreciate advice from the experienced cruisers
thanks in advance
Kerry
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Will have fun fun fun till her Daddy takes the T-Bird away

#11
Launceston, Tasmania
1,227 Posts
Joined Nov 2009
Originally posted by Fairlea
hoping for some help here, we are booked to fly up Tuesday am for this cruise, and will need a suggestion for somewhere to stay perhaps close by overnight.
My partner and I are really upset by this delay as it is so rare for us to be able to coordinate a holiday away, so to have it shortened quite frankly, sucks. (We Have to have pet sitters which costs heaps as well as getting the time off work, as I breed/show dogs and cats, google Fairlea British if you would like to see them) A $50 credit on our cruise card just wont cut it, we will have a stack of extra expenses due to it. hotel, dinner, extra taxi trips

And just luckily that I receive my work emails now thru my iphone as well or otherwise I wouldn't have even been aware of what was going on until I go to work on Monday, which would have left even less time to try to coordinate alternatives. Any suggestions of something nice to do in Sydney would also be appreciated. As I didn't do any research on Sydney.
Also since we are delayed does this mean they will cut one of our stops out?
really appreciate advice from the experienced cruisers
thanks in advance
Kerry
When the Dawn was delayed recently P&O put people up in a hotel I think and provided shuttles etc. I would call P&O and ask what you should do.
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26 Cruises on P&O Australia, Royal Caribbean, Princess, Carnival and Norwegian Cruise Lines

First cruise to Indonesia in January 2010 but have also cruised Coastal Australia, Tasmania, Pacific Islands, Fiji, Alaska, the Western Caribbean, Bahamas and New Zealand.

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#12
Queensland
6,501 Posts
Joined Dec 2009
Originally posted by Fairlea
hoping for some help here, we are booked to fly up Tuesday am for this cruise, and will need a suggestion for somewhere to stay perhaps close by overnight.
My partner and I are really upset by this delay as it is so rare for us to be able to coordinate a holiday away, so to have it shortened quite frankly, sucks. (We Have to have pet sitters which costs heaps as well as getting the time off work, as I breed/show dogs and cats, google Fairlea British if you would like to see them) A $50 credit on our cruise card just wont cut it, we will have a stack of extra expenses due to it. hotel, dinner, extra taxi trips

And just luckily that I receive my work emails now thru my iphone as well or otherwise I wouldn't have even been aware of what was going on until I go to work on Monday, which would have left even less time to try to coordinate alternatives. Any suggestions of something nice to do in Sydney would also be appreciated. As I didn't do any research on Sydney.
Also since we are delayed does this mean they will cut one of our stops out?
really appreciate advice from the experienced cruisers
thanks in advance
Kerry
Hi Kerry,
On previous occasions when this has happened P & O has paid passengers' extra expenses and provided an on-board credit for a proportion of the cruise fare.

As someone else suggested, I think you should contact P & O because they might have booked rooms in a hotel for you. They might also give you an option of flying into Sydney a day later with them paying the extra for the changed flight time.

It sounds as if you and your partner will appreciate a holiday together, so maybe if you have the extra day in Sydney just look at this as the start of the holiday and enjoy yourselves there. As to what to do in Sydney - there is so much, but it depends on what you would like.
#13
Melb, Aust.
854 Posts
Joined Aug 2006
Kerry, if the weather's good, try the hop on/off bus, you'll get a great look at sydney and surrounding areas. Also the blue and red buses down at circular quay to trips around syd as well.

kerri
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#14
Southern Highlands
19 Posts
Joined Oct 2010
Hello everyone,

Having been a regular reader of these forums for some time I thought it was time to get off my deck chair and get typing.

My wife and I are booked on the J032 trip and it looks like a delay at best, the worst case I don't want to consider. Oh well, that's all part of cruising; things break down, things go wrong, just look on this as part of the holiday adventure and make the best of it. After all, one lost day would have been worse if it had been a shorter cruise!

And we were also on the Dawn when it wouldn't start in Noumea last year !!

Best regards

Solas
#15
Brisbane
4,730 Posts
Joined Jul 2005
Originally posted by Fairlea
Also since we are delayed does this mean they will cut one of our stops out?
really appreciate advice from the experienced cruisers
thanks in advance
Kerry
Kerry, yes I expect you will lose one port on your cruise, unfortunately. Looking at your itinerary, I suspect it will probably be the call at Luganville, as they could go straight to your second port, Wala, and have you back on schedule. If that's the case, from what I've heard you won't be missing much. Of all the ports on your cruise, that is probaby the least "attractive" port.
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#16
Orewa , Auckland , N.Z.
18,602 Posts
Joined Jun 2001
Originally posted by Solas
Hello everyone,
Having been a regular reader of these forums for some time I thought it was time to get off my deck chair and get typing.
My wife and I are booked on the J032 trip and it looks like a delay at best, the worst case I don't want to consider. Oh well, that's all part of cruising; things break down, things go wrong, just look on this as part of the holiday adventure and make the best of it. After all, one lost day would have been worse if it had been a shorter cruise!
And we were also on the Dawn when it wouldn't start in Noumea last year !!
Best regards Solas

Hi Solas, and welcome to Cruise Critic....
Sorry about the delay on your cruise, but as you say thats the way it goes.

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#17
Melb, Aust.
854 Posts
Joined Aug 2006
Originally posted by Skyrules
Kerry, yes I expect you will lose one port on your cruise, unfortunately. Looking at your itinerary, I suspect it will probably be the call at Luganville, as they could go straight to your second port, Wala, and have you back on schedule. If that's the case, from what I've heard you won't be missing much. Of all the ports on your cruise, that is probaby the least "attractive" port.
Kerry if it is Luganville, then yep, you won't be missing much. Did one of the first cruises there a couple of years back and everything was so disorganized. No doubt it will be better done now but it wasn't one of the 'beautiful' places we'd seen.

Kerri
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#18
Australia
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Joined Feb 2007
Originally posted by Solas
Hello everyone,

Having been a regular reader of these forums for some time I thought it was time to get off my deck chair and get typing.

My wife and I are booked on the J032 trip and it looks like a delay at best, the worst case I don't want to consider. Oh well, that's all part of cruising; things break down, things go wrong, just look on this as part of the holiday adventure and make the best of it. After all, one lost day would have been worse if it had been a shorter cruise!

And we were also on the Dawn when it wouldn't start in Noumea last year !!

Best regards

Solas

Hi Solas,

Love your attitude....nobody can help bad luck...machinery breaks down...its unfortunate ..not sabotage which some seem to think.

If you miss Laguville ...trust me you wont regret it.It has potential to be ok in future but it needs to do a lot.Its the only port that I have felt uncomfortable in.

Cheers


Col
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#19
Central Coast, NSW
181 Posts
Joined Jun 2010
Originally posted by Lestump
Hi there. We were due to depart on this cruise next Tuesday and would be interested in hearing from anyone on board at the moment as to what you're being told about the extent of delay for PJ when she reaches Sydney. Has the crew/P & O told you anything?

Thanks in advance.
We've been getting daily updates from the Captain as well as the crew in the morning and in the afternoon, its a problem with the propeller or something like that, it means that our speed has been slowed right down, and we're taking a less direct route in order to avoid all bad weather, The captain has assured us that it is perfectly safe to sail, just that it would be taking us longer (P.s, The Captain literally just walked past me as I typed this post from the Atrium...lol)
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Past Cruises:
2014 - P&O - Pacific Jewel - 8 Nights - Pacific Islands (Hens Cruise)
2012 - P&O - Pacific Pearl - 12 Nights - Pacific Islands (New Years Eve Cruise)
2011 - P&O - Pacific Pearl - 12 Nights - Pacific Islands (New Years Eve Cruise)
2010 - P&O - Pacific Jewel - 9 Nights - Pacific Islands (First Balcony Cabin)
2005 - P&O - Pacific Sun- 9 Nights - Pacific Islands (Schoolies Cruise)
#20
Central Coast NSW
5,041 Posts
Joined Jun 2007
Selfish me would love a few extra days at sea at nil cost...but I feel sorry for those who are looking forward to getting on. I would go with the flow...check with P & O if they are going to put you up in Sydney start your vacation there, play tourist in one of the loveliest cities anywhere. Do a tour of the Opera House, check out the Sydney Museum, the Powerhouse Museum, lunch in the Rocks, take a bus to Bondi and do the cliff walk to Bronte and bus back to the Quay. Lots of choices. Ferry to Manly and eat fish and chips and walk around the path to Fairy Bower for a coffee..or go to the Fish Markets in Darling Harbour for lovely fresh seafood. Catch a show at Star City.Have a meal at Phillips Foote in the Rocks, wonderful beer garden, great atmosphere. Remember to ask for a Day Tripper ticket which covers all public transport, bus, ferry or train all day. You cant change whats happened so you may as well enjoy it.
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