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Shelly97060

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Everything posted by Shelly97060

  1. It sounds like someone already has booked it for cruises after yours ( or it’s been blocked by a travel agency that expects to sell it). Once booked ( or held by travel agency) the cabin will not show up as being able to reserve.
  2. when we fly with wine in our checked bag we put it in a wineskin bag. Never had a bottle break or leak. https://www.amazon.com/gp/product/B0033C6FOM/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1
  3. It is a new feature. I think it showed up last week. I have a cruise booked in 2024 and it is an option for that cruise as well. As you correctly pointed out there is no price break, it seems it is there for anyone who booked Standard or Plus and later wants to add to the higher rate/ package.
  4. Yes and as a side note, they have both been closed since the restart- unclear when the venues will reopen.
  5. There is now an option in the Cruise Personalizer to upgrade to Plus or Premier. Log on to cruise Personalizer and open your upcoming cruise. Click on onboard services and you will see the option ( if offered).
  6. When you made your booking did a TA or Princess do it or did you do it yourself? If Princess or a TA did it they may have manually entered your correct birthday onto your booking if you provided it to them. Ask the Princess Representative to verify that your DOB is correct on your current booking. If no, ask them to correct it. That’s an easy fix for Princess. Making sure your booking is correct is the top priority. Then let the Rep know you may have provided the wrong DOB when creating your account on the website and ask if they can assist you or if they can ask the Captains Circle Department correct it. Lastly, let them know that when trying to fix the login info for Princess you accidentally created a second captain circle number so now you have 2 numbers ( provide them if you have them). Ask them to delete/merge the duplicate. As Steelers36 mentioned this isn’t a Medallion issue. It’s a captains circle/ princess website issue.
  7. Askoceanmedallion@carnival.com
  8. I emailed askoceanmedallion@carnival.com to let them know about this ongoing issue. They responded and thanked me for the information and said they are working to correct it. No timeline provided but they said “if you have any problems when placing your order please email us and inform us so we can investigate the issue specific to your account.” So, if you are having issues purchasing the WiFi at the discounted price in the app you may want to email them.
  9. My last B2B in July they were letting people take the bottles with them to their cabins on the afternoon of last day of the cruise. This may have been a one off as this was my first time asking about it so your mileage may vary.
  10. That’s how it sounds to me as well. Maybe Princess Plus at the Standard fare rate? We won’t know until we see the actual prices on the 1st.
  11. Travel Advisors get advance notice
  12. Yes, as long as you are both on the same booking the FCC can be shared between guests traveling together. Your TA or Princess can split it however you like.
  13. There will be a new promotion starting 9/1 ending 10/31. It will include beverage package, WiFi and gratuities and $100 per person shore excursion credit. New bookings only,
  14. I have been on multiple cruises since the restart and have had no issue with any of my Apple devices - including regularly using iMessage and FaceTime audio. I was also able to access iCloud. Everything worked fine with the exception of Alaska where the internet was slow to non- existent but that had nothing to do with apple devices.
  15. Leave something on the chair you will recognize and take notice of the general area you are in. If concerned about leaving something like a book or bag unattended bring a bright colored ribbon you can tie to one if the lounge chairs.
  16. When you call room service to request the trade let them know you want one package loaded on your card and one on your sisters card and give them her name and cabin number.
  17. Sometimes if the casino department is too busy the calls default to the regular Princess Reps. If you end up getting a regular rep ask them if they can look at the Special Services on your booking- that’s where they will find the free play listed, If they see it on the booking you can ask them to email you a copy of the Special Services so you have it for your records.
  18. I had a debark tour scheduled for a cruise ending in San Diego in December and I just got an email saying it was cancelled due to operational issues.
  19. The requirement for testing on voyages of 16 or more days is outlined in the princess FAQ https://www.princess.com/plan/cruise-with-confidence/cruise-health/frequently-asked-questions/us-cruises/
  20. When thinking about the 72 hours I would use 11:00 am as your embarkation since that typically is the time the ship starts boarding. You are taking the test in good faith and Arrivecan isn’t going to go in and specifically see what time Medallion has you boarding ( neither is Princess since they have been using three days rather than 72 hours for quite some time). That said, the simplest thing is to use an antigen test like Binaxnow purchased through Emed.com https://www.emed.com/ Or from Optum https://store.optum.com/shop/category/tests-devices/covid-19-home-tests/?brand[0]=Abbott and test at home with results in 15 minutes. This way you can test as close to departure as you like, You need to have a working camera and microphone in order to have the test conducted over the internet. Edit- I just saw another post saying that Canada requires rapid antigen tests to be completed within 2 days of departure so be sure to verify current requirements 😄
  21. Non refundable OBC will be used before refundable. Pre-purchased OBC & Gift card OBC is refundable and anything remaining will be returned in the form of a check sometime after the cruise ends.
  22. When I use to travel with my mom I rented from Special Needs at Sea. The mobility device was waiting for us in the cabin when we boarded and they picked it up at the end of the cruise. Here is the link https://www.specialneedsatsea.com/
  23. After Sept 6 if your Caribbean cruise is less than 16 days and you are vaccinated no test is required. Upload your Covid vaccination card in the Medallion app and also bring it to the cruise terminal to show at check in. here is the link to the Princess FAQ https://www.princess.com/plan/cruise-with-confidence/cruise-health/vaccine-testing-requirements/ Covid rules may change before your sailing so you may want to check the Princess website for any changes a couple of weeks prior to your voyage.
  24. Your TA can decline the upgrade for you and hopefully get your cabins back. Did you look online to see if the cabins are still showing as available? If so it should be easy for the TA to get the cabins back. If they have been sold that’s a bit harder. it’s also true that even if the booking is marked no upgrade Princess still might move you for operational issues.
  25. I suspect this was intended to be brownies 😄
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