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Jeremiah1212

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Everything posted by Jeremiah1212

  1. That's not how an insurance company would view it. I just dealt with this situation. Passenger had a reservation. Diagnosed with some serious medical issues after the payment was nonrefundable and now unable to travel. Canceled and received credit. Insurance would not pay until after the credit expired (i.e. after loss was realized). Then had to prove the original cancelation was not due to a pre-existing condition but that's another story.
  2. The focus is still on Always Included bookings. No perk is not a 'base' rate. It's priced essentially where you have to really think if its worth it to lose drinks/tips (you're paying anyway) and WiFi to save a couple hundred dollars. Quoting Celebrity here... "Introducing NO PERK rates in refundable & non-refundable fares. Ideal for price-driven clients and creating demand through your marketing channels, our new NO PERK rates are the perfect opportunity to leverage lower rates to drive traffic and UPSELL clients to Always Included vacations, allowing you to earn more commission." If a customer books Royal then adds a few thousand dollars in WiFi, drink packages, upgrades, etc. the TA makes no commission on that. With Celebrity you do. The $$ benefit to the TA is pretty substantial.
  3. The point is to entice the penny pinchers with the lower rate. There will be some that take it. Those customers typically don't want or need large OBC amounts. They want the cheapest product possible. The flip side for TA's is the upsell when people realize the lower rate really isn't worth it and go ahead and book the AI rate instead.
  4. It's not a glitch. All tables are not open for prebooked online reservations. They have to hold some back for onboard bookings. They may still be having some staffing issues and can't accommodate filling every single table either.
  5. Where do you begin… Edge class, LLP, Kelly Hoppen, decorative accessories, magnetic walls (this is a new one), chairs that aren’t Lazy Boy recliners, lack of loyalty recognition, “the cutbacks”, “the demographics”, IT, prices, boring itineraries, boring webinars, COVID tests, the use of an app, food quality, too much food, not enough food, fake sales….. The list is literally miles long 🤯
  6. The short name that will show up on many TA’s website inventory has been changed to ‘No Perk Rate’ also. People will inevitably book it accidentally but it’s fairly clear.
  7. There will be a few special events but it’s really not that much different. I’d also be surprised if she and other exec’s on board stay on for the entire duration of the cruise.
  8. They will still cover the cost related to flight changes if you booked with Flights by Celebrity. As atrocious as their service can be at times, it’s worth the peace of mind IMO.
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