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PacnGoNow

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Everything posted by PacnGoNow

  1. They used to show your boarding window in the travel summary, just above the itinerary. Now, they tell you to check your boarding pass on the App for it. Don’t know whose brainy idea that was? You don’t get that QR code/Boarding pass until a few days before sailing. People do like to plan. SMH
  2. It took about 2 weeks tor our check also. It is from Bottomline Technologies for Princess cruises, and comes in a windowed envelope.
  3. Welcome to the Princess forum! Thank you for bringing a new perspective about a Princess cruise, by doing a live review. Enjoy your cruise!
  4. Hopefully, it’s New York Penn Station. That’s only about 1/2 hour or less by taxi or uber.
  5. It is 90 minutes before sailing time as a guideline. If you are not checked in and have any issues with documentation, you could be denied boarding. You will see this written on your travel summary on the website. Move down about 3/4 of the way down under “Important Notices.” CHECK-IN REQUIREMENTS FOR DEPARTURES FROM U.S. PORTS You are required to provide complete and accurate immigration information no later than 24 hours before embarkation. For more information, please visit https://princess.com/oceanready. Guests with incomplete immigration information who have not completed cruise check-in 90 minutes prior to scheduled departure will be denied boarding.
  6. Those are great tours. However, you should put this on your roll call. This was posted in error on the general Princess forum. Maybe @Host CJSKIDS could merge these 2 pages onto the roll call?
  7. Click on Book Dining in the App. You can tell which is which for your sailing. It does vary a little. I have Amalfi Aft 5pm then every 20 mins, you can book it, DMW. Capri Midship: Walk In (anytime) Santorini Midship: TD 5pm and 730pm
  8. There is an issue with the cruise booking on the website. They are working on it. I’d try later. It does show a $99 deposit. Also, the sale ends Aug 28th. 7-Day Inside Passage (Roundtrip Vancouver) Roundtrip from Vancouver, Canada 4 Ports Tue, Sep 01, 2026on Emerald Princess $99 Deposit Tue, Sep 01, 2026 on Emerald Princess Pricing is currently not available for this date or the selected cabin type. Please try a different departure date, cabin type or check back later.
  9. This has happened to others for the last few days. Do you have a TA/CVP who could help you book it?
  10. You called and spoke to the OR reps? They couldn’t fix it and wrote up a ticket? I’d call again if they take more than a few days. A couple of weeks ago, I got a rep, who successfully fixed my loyalty on the App and one of my cruises that many errors: all the checkin checklist items, dining, etc. I was surprised that agent could fix everything. These errors happened after their last MDR updates.
  11. The phone tree option will say to get “Ocean Ready”….. and recently, there have been competent agents answering. Hopefully, @Coco_Mocha will get one. SMH
  12. No, it’s not just you! It’s wacky a lot of the time. Others have complained. You can try again. If you have a CVP or TA, ask them for help. We are currently experiencing technical difficulties. Please try again. It didn’t call me “Sweetheart “ though. 🤪
  13. And the Dr said…..”Sure you are.” 🥴
  14. So sorry to hear you missed your cruise, but there’s another one around the corner! Hope you’re healing and back to new soon! Wait… that sounds like a PCL commercial. 😆 Yes, sadness insurance would be warranted! Take care!
  15. OP was trying to redeem them.
  16. Is there a question here? Or, are you doing a review?
  17. That shouldn’t happen on the 2nd one. These are issued by AARP, so they should be able to see if it was defective. Not sure if the weekend reps can help. You might call in Monday. Let us know.
  18. So happy they were able to protect you offline. Great. They came through for us also on a similar issue. Have a wonderful cruise!
  19. This is a fraud security feature of the AARP cards when being applied. It is best to enter 5 at a time. It is a lock out feature, which is a way to keep someone entering multiple cards, possibly fraudulent. So, enter more cards an hour or so later. My TA does this for me. AARP always says, call PCL, they will help. No, they have no clue. I told AARP that they had to fix it. I called the rewards number and them spoke to a supervisor at Customer care. They got back to me the next day and reinstated the GC that showed 0 balance. Now, before I use them, I check the balance on each one, before I use it with my TA or also before I use one of them OB for OBC.
  20. Did you save the actual card in your email? Screenshot? Always print to paper if you can. If not, then you can call AARP and they can look up the order number. They should be able to help. Don’t know about the weekend, but call Monday for sure. Make a copy of the card number and pin this time, just in case. AARP rewards dept: (866) 451-6305 AARP Customer Care (supervisor for help) 1 (877) 579-9552
  21. I would call. Just remember, as long as the website is correct, you are okay. Your travel summary should be correct. If you have a TA/CVP, reach out to them, as they should help.
  22. I’d try again. They do work by date of travel. Not sure what yours is. Good luck to you.
  23. Make sure website shows correctly. Then call and pick all the prompts to get to OceanReady, not the CS line, as they have no clue. OR has been competent and helping myself and others the last few weeks. Good luck. Let us know if they helped. I’m really hoping they have been training these agents.
  24. Yes. Comes in a small blue/white bubble envelope. Shld fit in a mailbox, with no problems, unless it’s a very tiny mailbox. We always get 2 OM’s in our order.
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