Pcardad

A very quick search of hotels on the night you wanted, at 4 stars or above and including breakfast yields the following......and note that a Regent equivalent transfer (shuttle bus) can be had for about $35 dollars.

Out of curiosity, I looked up a taxi ($125) and a 4 star hotel ($175 to $250) for July in Iceland.....it looks doable to me but I am sure your TA would know for certain.

This makes more sense. That amount is consistent with what Regent typically refunds for an unused pre-cruise hotel....although there is no "goodwill" in crediting you back money you paid for the hotel they are not providing. At least with the $400 OBC you can buy a couple of decent bottles of wine to bring home.

In the USA, Concierge rooms include 1 night hotel pre-cruise (check your reservation paperwork to see if this is listed). If you do not use, or Regent cannot provide, that room then Regent will credit you back the amount for the room. It has been this way for all the years I have done this and I have booked about 5,000 nights on Regent and seen this happen every time the situation occurred. I can't speak for what happens in the UK, but this is how it happens here. I would call your TA, ask where the credit is for the room because Regent has already identified the £150pp credit as a "gesture of goodwill" in their letter. Are you comfortable posting the letter so we can see it in its entirety?

From his post...."It goes on to offer us £150pp as a "gesture of goodwill" towards paying for our own hotel and transfers, plus some OBC." Every invoice I have ever seen includes a credit for the pre-cruise night if not used.

To help clarify the facts - if you are in a Concierge room, Regent normally covers your hotel if they can. In this case, as they cannot, you get a credit back for the room AND a credit of £150pp as a gesture of goodwill AND you get OBC.

14.06 Billion as of 12/31/2023. Their debt has maturity dates all the way out to 2038 but most of the debt is refinanced every few years. https://d1io3yog0oux5.cloudfront.net/_85d0a313e590fff1de64615b765bc464/nclhltd/db/1110/11449/debt_payment_schedule/Debt+Schedule+as+of+12.31.23.pdf

Clarification - you are not REQUIRED to wait in the theater but you are not allowed to block the transit space for other tours. Since Covid became a thing, I won't spend any more time than I need to in the theater. I wait outside the theater and far from any transit path. I am close enough to a staff member that I can hear them call our tour on the staff member's radio. This way, I can stay away from people who are obviously sick and, at the same time, not intrude upon the right of others to have clear passage to their bus. Also, people who have movement issues can get a head start and go out to the Destination staff on the dock.

If we know it here, it stands to reason any TA who specializes in Regent should know it too.

Then you or your TA should call Regent ASAP and insist that they fix this. If this occurred after your final payment, you insist that they refund your money as this is a material change. Or you have your TA book a hotel and help with the transfer. Either way, your TA is going to play a material part in fixing this. Thankfully, they have an account rep who exists for exactly this purpose.

This is common in Reykjavik as the hotel situation is markedly different than pre-Covid. In ports like these, the cruise companies find it extremely difficult to secure large reservations in advance and they don't have the ability to make call around and find individual rooms. If they are offering 300 pounds per couple, that should be sufficient to cover a hotel for one night and your TA should be able to secure the hotel reservation. If I was your TA, I would also cover car service to the ship on your behalf as it wouldn't be much and would solve your issue.

Just not for Regent....mostly.

Part is pent up demand. Part is limited time left to cruise. Part is this age-bracket has a lot of money right now.

Cheers!

I think we know the same people...

I heard the discussion was between Explorer and Splendor with no decision as yet made. The drydock dates for Mariner and Voyager have been out for a while but I don't think anyone has leaked the details yet although they were determined almost a year ago.

I've hear they are considering changing ships for WC in the future....

That is still set for Nov of 2025 yes?

Mariner doesn't have a drydock next month - November of 2025 is the next scheduled drydock (unless they have changed it recently).

They confirmed this in an SEC filing last year - the target was 15% reduction in non-fuel costs. They were totally upfront about it. From February 28, 2023. The Company is undertaking a broad and ongoing margin enhancement initiative and took several steps in recent months to improve operating efficiencies, reduce costs, and maximize revenue generation opportunities while continuing to provide value to its guests. As part of this initiative, operating efficiency and cost reduction efforts are expected to result in a decrease of nearly 15% in Adjusted Net Cruise Costs excluding Fuel per Capacity Day for full year 2023 as compared to the second half of 2022. https://www.nclhltd.com/investors/news-events/press-releases/detail/534/norwegian-cruise-line-holdings-reports-fourth-quarter-and

It is because people are nasty and can't be bothered to wash their hands.

There is legal precedent for opinion vs. allegation. In Wasserman v Freilich [2016] EWHC 312 (QB), Sir David Eady remarked at the end of his judgment that “an allegation of dishonesty, fraud or attempted fraud will usually fall fairly and squarely on the side of fact rather than opinion.” The judge also added that:- “[an allegation of dishonesty] is not thought to be a matter of opinion: nor can one convert an allegation of dishonesty...into a matter of opinion by merely inserting in front of it a formula such as "I believe …" or "she thinks …"” I would like to say that if Regent has withheld info that they were legally required to disclose, or that would make their claims fraudulent, they deserve whatever they get. We are in totally agreement on this point. Perhaps the only difference in opinion that we have is that I am not willing to state they have been dishonest based on current available evidence. Could we agree to disagree on this point, have a virtual beer together in the spirit of hoping for full disclosure, and leave the matter (and the other readers of this forum, in peace?

NCLH announced months ago in an SEC filing that they were reducing non-fuel costs by 15% - fully disclosed.

Whatever they are doing, it is working. Costs are down 19% as part of their cost-cutting initiative as per earnings release a few minutes ago. At this rate, they will become profitable again in the next 3 - 6 months.

A poster claimed Regent was "making up an excuse" to skip ports to travel more slowly to save money.... Fraud is defined as wrongful...deception intended to result in financial...gain. I don't see how calling something by its name differs from calling it by its definition but perhaps others have a different set of rules they live by.