Pcardad

Bow thruster repair was the main reason.

If you use the app for the airlines, that would show the cancelled flight and give you an option to re-book. Maybe look into getting that in the future? I would call Regent back and escalate to a manager. Get their name, email and tell them you would like an update within 2 business days. Also, you can charge back on your credit card and Regent will be forced to respond.

If Regent contacted some, I will assume they tried to contact all. This isn't personal. If the Regent Rep working with your TA dropped the ball, charge it back with your credit card. That will certainly get their attention.

Regent probably didn't know your flight was cancelled as the airlines are a complete mess. They didn't make a big mistake, the airline did. However, Regent should owe you the difference between Business and whatever class your returned home in. Begin chargeback proceedings on that basis if they refuse to reply to you. Did you book through a TA? If so, your TA has a Rep at Regent - some of whom are good and some of whom are not. Try that route as well.

Cancel and re-book? You should not be in a penalty situation...

When is the cruise?

I have...but I do not know what the rules are.

We might be comparing apples to oranges....is 3 weeks 21 days or 21 business days? I have a request in process right now, I will let you know how long it takes.

They are still booking out that far - takes 10 - 12 business days.

Business days or calendar days? They only count M- F and don't count holidays... What date was your request submitted - you would have a receipt for it.

10-12 business days currently.

That doesn't stop anyone else on board...

I believe you can get them on the phone if you are within 30 days...

Paying the deviation fee at 270 days is a no-brainer. $175 is nothing vs the cost of the trip and getting good flights makes a HUGE difference.

Of course, they aren't. Summer cruises to Alaskan, Northern Europe and the Med are very expensive....most of the other stuff can be as much as half those prices. Enjoy your trip!

Unless you have a need, I don't think they will give you the accessible cabin as there are only 3 on the entire ship.

There are plenty of cruises under $1000 a night...just don't look at the Med or Northern Europe.

Hiring issues are not because of pay (or lack of pay). It is a combination of not being able to get people from certain countries, people who left 2 years ago are now working other jobs, etc. The pay for the groups you mentioned is a little but higher than it was and is not, from what I was told, an issue.

According to Regent, they are a 6 star cruise line... https://www.aboutluxurycruising.com/expert-guide-6-star-cruises/

https://highseascruising.com/how-much-do-cruise-ship-workers-make/

Miami has some great clubs - sleeping in is popular!

Perhaps those places hire local help vs. bringing in staff from across the world in a COVID environment?

We get our time and schedule the car for as late as possible - maybe 3 or 4pm. No sense wasting the day on board when there are things to see and do. Then we get there and there is no line at all.

The point, I would assume, is to prevent lines at check-in. However, since no one, and this includes both passengers and the Regent buses, seem to follow it, it doesn't work.

No system.