My opinion:
Food has gone downhill but I wouldn't say it's terrible. Yet.
Annoying wait staff seems to be the exception and not the rule.
Any ship will rock under the right circumstances.
Coco Cay is not a bore but it is definitely worse than it used to be.
Entertainment is pretty good.
IT and customer service do stink.
I agree. They've updated/modified/eliminated many of their other pay venues. It's time to do the same with JR's, just for the sake of change, if nothing else. It's stale.