So we’ve had DOU (in casino) a few times and every time we go talk to the casino staff onboard on day1 And they all say the same thing “This would have had to been taken care of prior to boarding, we have no ability to add it”
so this is why I reached out to a PVP; who told me, and I quote:
“That offer is under your husband, however I would see the casino host and ask if you qualify as well. They can look at your portfolio #.”
However we’ve never emailed casino@carnival…we’re just so used to working through a PVP (with princess) that we thought maybe a carnival PVP could be as effective.