Does anyone have a way to contact someone who can fix a website issue? Email or phone?
This happened for about two years, and every time I was on a cruise I would talk to the IT people on board who tried to report it to Shoreside IT and finally it was fixed for about six months but now it’s back again.
When I log into my account and go to the Captains Club tiers and points section, I get a pop-up that says there is no Internet connection, try again. And then I can’t get out of that portion of the website to go anywhere else. I have to go out of the website and start over.
This happens no matter whether I am on one of my devices, or one of the Celebrity machines in the I Lounge. It doesn’t matter which device I am on, the same pop-up message box appears.
So I would like to try to get it resolved again and if anyone knows how to get ahold of the website people, I’d sure appreciate it.