Jump to content

NutsAboutGolf

Members
  • Posts

    8,389
  • Joined

Everything posted by NutsAboutGolf

  1. If you're X rep has confirmed you have them they should be able to confirm the amount (if they already haven't), I personally wouldn't worry about them showing up; when you're ready to book, call the rep I have no idea where to find them and if you're on the Canadian site, it could be different and perhaps some of our Canadians members with chime in
  2. I do wish X had better pre-sail communication with passengers; you could imagine if more Concierge passengers knew for sure their lunch on embarkation day won't be the MDR but rather the buffet, mast grill or paid sushi, they have the option to not board the ship until later and explore the area (if they wish)
  3. Have many nights did you see hors d'oevres passed out in the sky lounge and did you go any nights that they did NOT passed them out?
  4. Done many video chats on, zoom, facetime and MS teams If this is for a job and you suffer the worse case scenario, that you get disconnected and cannot get back on, will you suffer consequences? If yes, one should consider moving the meeting pre-sailing or post-sailing Otherwise I've found the Starlink to be pretty good, there are usually little hiccups (sound fading in and out) here and there and it can slow down just before lunch (noon) or dinner (530-6pm depending on ship)
  5. Thanks for the review, we'll be on her in a couple of months
  6. Of course X isn't using (Lean) Sigma Six, look at the first key principle:
  7. I second this. You have to get there early to get a space for on the outer perimeter/railing or else it's hard to see and difficult to get good photos/videos. If the sun is out, you have zero protection so if you get there early to get space on the railing you're most likely going to have the sun beat on you for a half hour Been guessing a half dozen times, never seen anyone ask to see/check your keycard They do have a tray of bubbly and some officers are out there
  8. Recently arrived right at 10am and the porters were out, xray/security was setup and once through, headed upstairs where they had a little cafe. They didn't check/follow boarding windows, was essentially first come first serve, they gave out cards with a number on them and at 1040am started to call numbers, waited less than 5mins and I'd guess we were the 50-ish passengers on No idea how early they setup or if there's a separate area/process for suite guests as we were in AQ
  9. Nearly all jobs will be replaced at some point. Specifically for cruise ships, bartenders will be replaced by self-service dispensers (RCL, NCL CCL have had them for years) and waiters will be replaced by you ordering from the ships app. You'll still need a human to oversea the dispenser machine but that's one person for perhaps a dozen dispensers. With dining you'll still need food runners/delivers
  10. My fingers are crossed you get desensitized to the whining because with X's current product the whining will continue My expectations are that X strives to continually IMPROVE their food offerings, so 2019 is outdated, they should well above 2019 standards
  11. Been on 14 sailings since the restart, there has always been a Full Moon Party except once it was held inside in the atrium. The party will have a DJ by the pool and they always get folks to dance. They usually pass out around 30 clear tubes with flashing lights to individuals and they turn on the ships UV lights which makes white clothing glow. There are no requirements at all to wear white, I'd guess 30% aren't wearing any white and its rare that someone wears head to toe white. You'll see many observers on the deck above
  12. As a corporation, they're in massive debt and won't be profitable for a while. To individual in leadership positions, they're under pressure to bring in $$$ or else they lose their job. X seems to have strong bookings specifically with suites and is getting aggressive with pricing With all that being said, since the pandemic, there hasn't been a single passenger improvement, such as food quality/selection, only new/increased fees or cutbacks. The sad new reality is, on ones next sailings, there's a fair chance there will be a cutback or two from their previous sailing
  13. They had a few things like a cold cut plate, different coffees, mimosas and bloody marys. Not buffet style
  14. Sure…lol…Everything could be solved with X’s food quality if the new CEO and/or the RCG CEO sailed a week on X and had to dine only in the free dining venues
  15. Based on our experience, they can deny your request citing the flexible policy…Perhaps we could have gained some Hilton points had we reached out to them
  16. The coffee house breakfast usually ends at 10am and doesn't offer any hot food. We generally have a hot breakfast with coffee first at Blu or the buffet, turn down the many coffee refill offers and then head to the coffee house breakfast for another cup of coffee
  17. FYI, Hilton removed the daily housekeeping requirement from all brands other than a few luxury brands. It's up to hotel management to determine if they want to offer daily cleanings or not. When this policy was announced in 2021, many properties quickly realized that it was more of a headache to not offer daily housing for two major reasons. First, many talented housekeeping staff jumped ship to brands that have more consistent work and attempting to find reliable workers willing to work "on-demand" was challenging. Second was they found in many instances guests were checking out leaving the room practically trashed, often with food waste everywhere. They could have spent less overtime cleaning if they clean daily instead of once after a week With the towels, we hoped you could just simply be given some at the front desk. Making a phone call for towels wasn't necessarily a problem, asking for 6 towels (on a 3 night stay) and having them show up with only 2 was a bit annoying and extra annoying when they ask for a tip as we hardly ever have cash, especially singles
  18. All my complaints are for food quality, I have not complained about the crew/service. It’s the same level of effort /service to serve me a bad tough and chewy steak as it is to serve me a good wagyu steak With that being said, it’s inevitable X will eliminate twice a day cleanings for non-suite guests…With them cutting cakes, I’d be surprised if two-a-days make the 2024 round of cuts
  19. Another reason we gave up on Hilton is they been stingy with suite upgrades despite several being available. Hyatt does confirmed suite upgrades. Now there’s this:
  20. There really needs to be 2023 cut back tracker with everything passengers lost in 2023
  21. Yes but note that there is a $9.95 x 18% fee per delivery so be sure to load up. Also, if you're not in the room when they arrive with the food they'll leave it in your room
  22. Good point yet this is the specialty restaurant which generally has a fixed menu all sailing long
  23. If you want daily housekeeping, book just about any other chain as Hilton made a policy to no longer offer daily housekeeping. We are still Hilton Diamond from last year but for this year book Hyatt whenever possible which still does daily housekeeping like most chains. Hilton cheapened the brand by using the pandemic as an opportunity to save money to reduce housekeeping. We specifically got fed up with many Hilton properties requiring you to call housekeeping for extra towels, you call them, request 8 towels for the next 4 nights, they say they'll be there in 5mins, they arrive 20mins later with 2 towels and say "no tip?"
  24. Go to the buffet pizza station 15-20mins before they open and order a calzone. They also make you your own pizza but you can gets slices of pizza anytime so a calzone is nice change up. Generally I only eat carbs for desserts and avoid them all other times but usually have one of these once per sailing
×
×
  • Create New...

If you are already a Cruise Critic member, please log in with your existing account information or your email address and password.