Actually, it is a big deal, not against the cabin stewards, but against NCL. With cruising, we expect a premium experience. NCL's staffing issues are changing a part of that and screwing the cabin stewards with too much work and not enough time, and then they unfairly catch the irritation of many of the guests because their work overload cannot provide the level of service we once experienced. Twenty five cruises and I've seen how it was and how it is now. Realizing towel animals were just a fun thing and disliked by many guests, they still provided just a moment of the happy experience that a cruise was providing.