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kokopelli-az

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Everything posted by kokopelli-az

  1. Was he one of the concierges? The concierges last week were Patricia and Rolando.
  2. There are several threads about distilled water on the Disabled Cruise Travel board: https://boards.cruisecritic.com/forum/114-disabled-cruise-travel/ And this video might be helpful: https://www.youtube.com/watch?v=sSDGP8ZGmUk
  3. We just got off the Reflection on Sunday. We saw no difference in anything Retreat-wise. Our room was always neatly made up, service in Michael's Club was excellent and Luminae was great. Great service all around with no complaints.
  4. Royal Caribbean has medical refrigeration but you have to notify them 30 days in advance that you will need this. https://www.royalcaribbean.com/experience/accessible-cruising/equipment
  5. As @FOPMan says, what mobility equipment does your client use? There is a big difference between a cane and a power chair. If they are looking to go on the ship-sponsored shore excursions, those excursions would be listed according to how difficult or strenuous the excursions are. As an example, on the Princess website for Ketchikan excursions, they list "wheelchair accessible, easy activity" and ones that are just listed as "easy activity". Do they need excursions that are wheelchair accessible? Maybe find out a little more information from your client about what they are looking for and their mobility status (ie, can they walk over gravel? step up into a bus? wheelchair confined?) and post that information so people on this board can give better responses.
  6. Yes, we just went to the taxi line-up. The coordinator for the taxis must have specified an accessible taxi because we didn't ask for it. So definitely request one from the coordinator. The wheelchair takes up most of the room but as I recall there were two seats in row 2 of the taxi available and the passenger seat in the front. When you make your reservation you might ask how many passengers (other than the person in the wheelchair) the vehicle can accommodate. If you reserve an accessible taxi in Fort Lauderdale, please start a new thread In the Disabled Cruise Travel forum and let others know your experience. Accessible transportation is a topic that comes up often. TaxiListWAV.pdf
  7. I should have added to always double-check policies or pricing by third parties with the cruise line website.
  8. We just had a wheelchair accessible taxi pick us up at the cruise ship port in Fort Lauderdale on Sunday. This was a van with a ramp for the wheelchair. The person who was in charge of organizing the taxis apparently called specifically for a wheelchair taxi. We had to wait about 8 minutes for it to arrive. I asked the taxi driver (it was Yellow Cab) how many wheelchair taxis they had and he didn't know but he said they had several. I then asked how you request a wheelchair taxi, say, from your hotel to the cruise ship port, and he said to reserve it ahead of time. We have used Yellow Cab numerous times in Fort Lauderdale (although we've have never had an accessible cab with them until yesterday) and they have been our go to cab company. The cost between the cruise ship pier to FLL was under $12 (plus tip). Here's their information. Look at the wheelchair accessible section for the phone number. http://www.yellowcabbroward.com/our-services/ When we're back in Fort Lauderdale in April I'm going to try Yellow Cab's accessible vehicle reservation sysem for transportation from the hotel to the pier and see how it works. Uber has accessible vehicles called WAV (Lyft has the same thing) that might be a possibility. https://www.uber.com/us/en/about/accessibility/
  9. FYI, an article about tipping on cruise ships: https://thepointsguy.com/guide/cruise-ship-tipping/
  10. You might take a look at this forum. You will find lots of information about boarding assistance. https://boards.cruisecritic.com/forum/114-disabled-cruise-travel/
  11. You might post your question (or even find an answer) here: https://boards.cruisecritic.com/forum/472-mediterranean-eastern-western/
  12. We just had a wheelchair accessible taxi pick us up at the cruise ship port in Fort Lauderdale yesterday. This was a van with a ramp for the wheelchair. The person who was in charge of organizing the taxis apparently called specifically for a wheelchair taxi. We had to wait about 8 minutes for it to arrive. I asked the taxi driver (it was Yellow Cab) how many wheelchair taxis they had and he didn't know but he said they had several. I then asked how you request a wheelchair taxi, say, from your hotel to the cruise ship port, and he said to reserve it ahead of time. We have used Yellow Cab numerous times in Fort Lauderdale (although we've have never had an accessible cab with them until yesterday) and they have been our go to cab company. The cost between the cruise ship pier and FLL was under $12 (plus tip). Here's their information. Look at the wheelchair accessible section for the phone number. http://www.yellowcabbroward.com/our-services/ When we're back in Fort Lauderdale in April I'm going to try Yellow Cab's accessible vehicle reservation sysem for transportation from the hotel to the pier and see how it works. Uber has accessible vehicles called WAV (Lyft has the same thing) that might be a possibility. https://www.uber.com/us/en/about/accessibility/
  13. I would contact Celebrity and ask what excursions they will have, if any, that will accommodate a scooter. https://www.celebritycruises.com/special-needs/accessible-shore-excursions Or even with private tour companies at your ports. One private company often mentioned: https://www.accessiblecaribbeanvacations.com/ Plan B might be to practice taking your scooter apart so it becomes easier to do. This would open up more excursions if it can be stored in the transportation vehicle.
  14. You might hop over to the Disabled Cruise Travel forum and post your question. Many, many people with mobility devices on that board.
  15. They're under the suites category. But not all ships have them.
  16. We were in stateroom F315 on the Caribbean Princess twice last year and we will be in this same room in April. Did not miss the balcony at all. Wonderful room.
  17. I just checked the price for the premium and classic drink packages on-line and they cost less if prepurchased. I have several cruises booked with Celebrity and prepaying was the same amount for every cruise.
  18. Here's a flyer we received last June.
  19. This link has a chart at the bottom showing the differences: https://www.cruisemummy.co.uk/princess-cruises-suite-perks/
  20. You might want to post your question on the Disabled Cruise Travel board: https://boards.cruisecritic.com/forum/114-disabled-cruise-travel/
  21. The cruise line you will be on may have accessible tours. If you know what cruise line you are interesed in, you might be able to look at their website for possible accessible tours. If you can't find information on the cruise line's website, try contacting their Access Department or Shore Excursion Department and ask what their excursions are for their fjord cruises. Note: you will get better information once you narrow down your cruise line and date you want to travel. Royal Caribbean (Anthen of the Seas) and Celebrity (Apex) both have fjord cruises. If you want to inquire about the Celebrity excursions, here is their accessible excursion info: https://www.celebritycruises.com/special-needs/accessible-shore-excursions If you are interested in Royal Caribbean, this is their info: https://www.royalcaribbean.com/experience/accessible-cruising/accessible-shore-excursions Also Holland America (Nieuw Statendam) has fjord cruises. From their website: "For detailed information on accessibility of shore excursions, we strongly recommend contacting our shore excursions reservations department well in advance of embarkation at 1-888-425-9376 (or locally at 206-626-7320)" Once you have selected your cruise line and date of sailing etc, come back to this board and people can give you more specific information. You will get better responses once we know what ports you will be visiting. (There are also private excursions that people may have had experience with, but we need to know what ports you will be visiting.) You will love the fjords!
  22. Since you think you will be doing the pushing, have you considered a transport chair instead of a wheelchair? My husband has had a great transport chair for several years. We use it at the airport, hotel and to the pier (where he picks up his mobility scooter). It's very sturdy and with the smaller wheels, it fits more easily into taxis. There are many, but here's the one he has (highly rated!): https://www.amazon.com/gp/product/B0016JDBSM/?th=1 If you have a mobility store near you, you might take a look at what they carry so you can test drive models and see which one fits best. Make sure it is sturdy and the seat is wide enough if your husband is larger. (My husband's is the larger model.)
  23. Have you considered booking a suite? We have been in accessible Sky Suites on the Equinox, Silhouette, Eclipse and Reflection and you would definitely have enough room.
  24. Have you considered a rollator that has a seat you can sit on if necessary? You may not need it very often, but if you do need it, you'll be glad you have a place to sit.
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