terrydtx

We have always been able to change form of payment once onboard at Guest services and/or shore excursions desk. Last year on the Koningsdam we had CO and I was able to make the changes at the CO guest services line. This is true for both HIA credits and onboard credits from either HAL or our TA.

If its not too late, you may want to look at 3rd party insurance. We always buy our travel insurance through our TA and it is usually cheaper in cost with more coverage including non-cruise line airfare purchased. We made our final payment today for our August Volendam Cruise and the HAL platinum quoted cost, without air, was higher than our premium TA's coverage with our airfare covered.

Following, we will be on the Volendam in August for Canada/NE. We are with 2 other couples and all in Vista Suites with CO.

If the cruise is nearly sold out, the chances adding CO is going to be slim to none. Only a few CO slots are sold on each cruise and they tend to sell out early in the booking process. The first thing you need to do is determine if CO is even available. If only a Guaranty cabin is available in your meta category, CO will not get you upgraded.

Me too, one of my favorites.

We took our 12 year old Grandson to Alaska with HAL (Noordam) in 2019. He spent a lot of time in the Kids Club and loved the cruise, food and ship. HAL does an excellent job in Alaska and I would recommend them.

I have the same issue for our August Volendam cruise, the dinner and lunch menus give me the 404 error , been doing this for 2 weeks.

Before the cruise they are refunded back to the original form of payment.

I also hope they figure it out by August. I really like Escargot and they have been great on other HAL cruises.

The OP reported the Crows Nest was closed 6 of the 11 days of the cruise from 4pm to 9pm, that is more than "some" nights and more than just dinner times.

My issue with the app is that it will not display the current diner menus in the MDR on the Volendam, It says the page is unavailable when I click on the menu links. The menu has changed to the summer Canada NE cruise season menu and we will be on the Volendam in August.

On the Koningsdam the Peruvian Chicken and the Lemon Shrimp Pasta were my two favorite CO entrees. Overall we thought the CO food on that cruise was much better than what we recently had on Celebrity in the suite restaurant, Luminae.

I assume that Peruvian Chicken was the CO entree special. We had it on the Koningsdam last Fall and it was delicious.

On the Volendam, our first HAL cruise, in 2007 the Park West phony art auctions were held in the Atrium in the Oceans bar area during the day only. This was a Panama Canal cruise and the Crows nest was our favorite place for viewing. Can't imagine the outrage if the Crow's Nest was closed every day for these art sales.

Thanks we will have to give it a try in August when we are there.

The departure time on HAL is the actual time the ship leaves the port. The all aboard time generally is 30 to 90 minutes prior to departure depending on local regulations.

Hi Jacqui, I am just now catching up. We will be on the Volendam in August with 2 other couples doing the Boston to Montreal leg and then staying in Quebec City for a few days after we get off in Montreal. For the 6 of us this will be our first time in that part of Canada. Just looking forward to being out of the 100+ heat of South Texas for 3 weeks. The Volendam was our first HAL ship back in 2007 and we are looking forward to being back on her. Thanks for doing this live thread. Terry

Outside of breakfast hours you will need to have a drinks package or pay by the drink.

No, you can get them in the CO dining room

If Oceania can't answer how do you expect a bunch of us to know the answer?

We have an August cruise and we booked our HIA specialty restaurants months ago.

Yes that is true and how we got the cabin we wanted on our upcoming Volendam cruise by adding CO when we booked.

On our first Volendam cruise the first floor in the Atrium was used for the art auctions by PW and they were held during the daytime on sea days only. I would be very upset if they took over the Crow's Nest, one of the only two indoor bar venues and by far the quietist on the Volendam.

I was thinking the poster was a Park West emplyee.

When booking your shore excursions put them all in your cart then when you check out the HIA shorex credit will then be taken out of the grand total. If you book and pay individually, you can lose some of your credit. For example, if a shore excursion is for $90 and you use the $100 Shorex credit the left over $10 is lost. I found this out the hard way on our HAL cruise last year. If you have multiple excursions in your cart the full $100pp credit is deducted from the grand total.