Some people don't know what to do if they are not complaining. On on last cruise in January, 12 day on the Getaway we had a couple who I must have seen 2-3 times a day who were alway complaining to someone. They had become a running joke with the Haven Staff. It started within 20 minutes of boarding, they were both irate because they had to wait 10 minutes to be seated for lunch in the Haven Restaurant and it only got worse. I felt bad for the staff who had to deal with them. I've truly never seen anyone like them. They were sitting next to us at dinner one night and they had ordered soup, it came out and it was too hot and they complained to the waiter, waiter took it back a few minutes later new soup comes out...... guess what... Its too freaking cool.... I wanted to reach around and smack the both of them.
I've read horrible reviews and then realized my wife and I were on the same sailing and we really loved everything about the cruise