Alberta Quilter
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Everything posted by Alberta Quilter
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I had a similar experience to oaktreerb. I was ill during the night and reported in the morning. A nurse came to the room to take my temperature and leave a packet of forms for me to fill out (what I ate, where I was, that type of info). I was isolated until 24 hours past my last symptom. There were no charges from medical for the same reasons that oaktreerb mentioned. I did receive an FCC for the one or two days I was isolated that could be used on my next cruise. It was the per diem rate of the fare I paid. This was back in 2015.
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I may be biased but I think it would be a shame to miss the Yukon! I thoroughly enjoyed Dawson City in particular. Do you think you’ll only go to Alaska once? If so definitely include the Yukon. It not, you can include it next time. But will you want to do two land tours? They can be exhausting.
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Excursion credits for Nov 2024 and Apr 2025 cruises
Alberta Quilter replied to Cruise Suzy's topic in Holland America Line
I had the same issue with a 2024 booking until recently. It now shows as having the shorex credits available. We booked in February and I noticed the shorex credits were available about a week or two ago. As you said, the dining credits were always available. Don't worry about it, just give it a bit of time. -
Help - Grandfather died on HAL 2023 WC
Alberta Quilter replied to rsbrocco's topic in Holland America Line
My condolences for your loss. My suggestion is to see if your grandfather already made funeral arrangements. I have made mine and I noted at the time that it included repatriation. I'm not sure if that is because I also prepaid my funeral costs. Of course, things could be different depending on where your grandfather made his arrangements (if he made them). -
Bed configuration request and method for extra tips
Alberta Quilter replied to Hllb's topic in Holland America Line
In my experience, the bed configuration question comes at the time of booking the cruise. It should show on your booking confirmation, in the Cruise Details section on the first page of the confirmation. As for extra tips, I usually find the crew member and hand the cash directly to them. Then I know that the person I wanted to get the tip actually gets it. What they do with it after that, is up to them. -
It’s a physical card. Works like a gift card with each purchase being deducted from the balance until it’s depleted. Not sure if it’s reloadable, though. And I thought I had read that HAL no longer sells them onboard. I’m sure someone will come along and address those two things.
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Purchase Club Orange only with Final Payment?
Alberta Quilter replied to mjmagee's topic in Holland America Line
Wow. My sister booked us while onboard about a month ago. She requested Club Orange but still the booking was still a guarantee. I guess, in our case, the exchange rate made it challenging to get a cabin assignment and pay for CO while onboard. When she got home, she contacted the PCC assigned to her and secured our cabin (and paid for the CO then). So, if the policy has changed, it's quite recent, like in the last two/three weeks. -
HUGE Price Increase on Premium Internet Plan
Alberta Quilter replied to Roz's topic in Holland America Line
In 2017 or 2018, I experienced a price increase for shorex so this isn't something new. They need to increase the pricing, of amenities, at some point. Could they put out a notice saying effective March 1st all shorex increase by $XXX? Sure they could but why would they? If they did give some notice, people would hustle and buy their amenities before the increase which would defeat the purpose. If they spring it on people, then the early birds paid the lower pricing and the later people pay more for the same amenity. That's just the way the cookie crumbles. I get it, it sucks when one is on the paying more side... Sometimes, I've won, sometimes I've lost. -
HUGE Price Increase on Premium Internet Plan
Alberta Quilter replied to Roz's topic in Holland America Line
How much is the laundry now? -
12 days on Rotterdam vs 21 days on Zaandam
Alberta Quilter replied to MUD's topic in Holland America Line
OMG, take the Zaandam cruise! 21 days hitting all different ports, not a B2B! And some more unusual ports. While the Rotterdam is newer, and has more amenities, it's the itinerary that does it for me. I've always wanted to go to Grenada! And 21 days for the same price as 12? That's an easy choice for me. But I understand that there would be less to do on the Zaandam. And I would surely miss the Grand Dutch Cafe. Hope others can help you more than I did. I'm looking at the cost and the itinerary only. Ship doesn't really matter as much to me. It's a way to get me to where I need/want to go.- 35 replies
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I've just been looking at YVR hotels for early June and am shocked at the pricing. Then I looked at Banff for a couple of days later (we're going on the Rocky Mountaineer) and the prices are even higher in Banff! I have tentatively booked the Blue Horizon (based on recommendations here) which came in at $359 for the cheapest room for three people. Not sure if that falls within your budget. But as Heidi13 suggested, the YMCA is also mentioned many times here on CC.
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What about a hot water bottle? Order hot water through room service (or try to fill it yourself in the Lido but there is the issue of using glasses to do so), or try it just with hot tap water. I took a ice bag on one cruise for my back pain. It worked very well but it's easier with ice/cold water.
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Laundry question for a newbie 4 Star Mariner
Alberta Quilter replied to kelmac's topic in Holland America Line
Unlimited! -
How to view statement once returned from trip?
Alberta Quilter replied to glorialagos's topic in Holland America Line
I think you might be looking in the wrong area of the app. It's not under Bookings, it's under Statement. -
How to view statement once returned from trip?
Alberta Quilter replied to glorialagos's topic in Holland America Line
I'm not sure how to help you with that, other than to say try closing the app. Maybe it still thinks you're onboard? If you close and reopen it, maybe it will reset. I was able to see my past statements this morning but the most recent one is three years old now! -
How to view statement once returned from trip?
Alberta Quilter replied to glorialagos's topic in Holland America Line
Try looking on the Navigator app. Under Account you should be able to see past statements. Hopefully your recent statement is posted there. -
Yes, you do, for spa, drink cards/packages and shorex, but the credits will only appear after completion of the cruise. So if you're trying to buy stuff now in hopes of achieving the next level before your cruise, it won't happen until after the cruise.
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Vancouver Port Questions
Alberta Quilter replied to JeannyJ's topic in Canada (Alaska/Pacific Coastal)
Well, that's good that you only have the one flight on embarkation day. If you do get in that early to YVR, have breakfast and kill some time at the airport before heading to the port. Like I said, there is no where to sit and wait at the port, unlike the airport (until you get through the checkin/security process). Try to get to the port for 10/10:30 to be one of the first to drop off your luggage (unless things have changed since I last cruised from YVR). Enjoy your cruise! -
Booking Pan Pacific YVR pre-cruise with HAL
Alberta Quilter replied to Bea3's topic in Holland America Line
One can also arrange for the bell man to pick up the luggage and take it to the luggage porters for a gratuity. -
Booking Pan Pacific YVR pre-cruise with HAL
Alberta Quilter replied to Bea3's topic in Holland America Line
Current taxi rate from YVR to the Pan Pacific is $38. There is a link to the taxi rates in this website: https://www.yvr.ca/en/passengers/transportation/taxis -
Booking Pan Pacific YVR pre-cruise with HAL
Alberta Quilter replied to Bea3's topic in Holland America Line
Yes, I believe they do. My understanding is that any hotel booking through the cruise line warranted transportation. However, I would seriously check the Pan Pacific's website and compare the cost of the HAL package to two nights booked on your own. A taxi from the airport to the Pan Pacific is a fixed rate (not sure of the current rate but it was around $35 a few years ago). You might be better off booking on your own and taking a taxi than paying HAL's per person rates. -
Vancouver Port Questions
Alberta Quilter replied to JeannyJ's topic in Canada (Alaska/Pacific Coastal)
I understand Jeanny. So, you're actually flying from Saskatoon on embarkation day? I thought you were flying to Calgary the day before and flying from Calgary to Vancouver on embarkation day. I think that plan is very iffy. I know there are many flights from Calgary to Vancouver, and you are starting early. It could work but it may not. Too many variables, IMO. I recognize that I'm anal about these things but I would not take that chance. Is there anything that can be done to get the kids ready beforehand and leave them with your sibling a day earlier so you can fly out the day before embarkation day? Or even if you could get to Calgary on the day before and stay the night there, that would reduce the risk somewhat. There are two hotels right at the airport. When in July would you be travelling through Calgary? The Stampede may play a factor, too, if travelling between July 7 - 16/23. -
Vancouver Port Questions
Alberta Quilter replied to JeannyJ's topic in Canada (Alaska/Pacific Coastal)
I've only travelled on HAL and only before the pandemic but my experiences at Canada Place on a 3 ship day have been closer to manic/mayhem than, say, boarding in FLL where there is only one ship at a terminal. The signage at Canada Place is not great so make sure you're following the directions of the staff for your cruise line and get on the correct ship! Most people, I think, want to get the most out of their cruise and like to be onboard right away; heck, I'm one of those. But on a 3 ship day, I would arrange for a late checkout or store the bags with the hotel and tour a bit before heading to Canada Place no earlier than 3 hours before sailaway. When it's a one ship day, then one can go early.