Alberta Quilter

No, you can't use OBC before sailing. What you can do, is purchase the specialty dining, and pay for it, now. Once onboard, you can go to Guest Services and ask them to credit the amount paid prior to the cruise to your onboard account and then charge the dining to the same account. If you have non refundable OBC, then this will be used first and any amounts that you paid will be paid back after the cruise (assuming you're in a net credit position).

Some of us, from the Volendam Jul 27 - Aug 20/24 cruise are also waiting for credits to be credited to our credit card.. not waiting as long as the OP, though. Two people from the roll call called in to HAL and were told that after a system upgrade, the credits bounced back. They were going to try again but, if it didn’t work, a cheque would be sent at the end of September. Perhaps, it’s a similar situation for the OP.

Not important to me.

Can't help you with the Caribbean season release date but there is a link to the info on the booking bonus:https://www.hollandamerica.com/en/ca/cruise-deals/mariner-early-booking-bonus?ICID=INTHWEB20230120BWFI9MG243

I finally received my cruise day credits today. For a 24 day cruise, in an OV cabin, I received 48 days, 24 for the cruise and 24 for the spend. So I tried to figure it out because that meant the two of us spent somewhere around $7200 ($24 x $300). The HIA components do appear to come into play in the calculation. Our actual spend was $1600 in shorex, and about $900 in bingo, spa, upcharges, and shopping. I even included the 4 star laundry benefit ($204) since it showed on my statement as a net zero amount. The HIA perks of gratuities ($816), Premium Internet ($584), EBP ($2829) and specialty dining ($276), make up the rest of the $7200. When I added it all up, it came to $7224.71! Now if only I would see the net credit on the account owing to me on my credit card, I would be happy. It's only been 2.5 weeks since disembarkation!

Can't help you with airport hotels but have seen the YMCA Hotel recommended by locals on this forum. https://ywcavan.org/hotel It is more budget friendly and closer to downtown than airport hotels. I have not stayed there but, again, have read reports from those who have and they were happy with it.

@VictOriann Can you help with the OP's question?

I suspect that's a CYA kind of statement. I disembarked, a day early, in Victoria (about ten years ago) and had no fees charged. Things may have changed since then but I can't see there being a charge assessed.

There are a couple of other reasons to book early. One is to get the Mariner Loyalty Benefit OBC (up to $400 depending on length of cruise but applies only to those who have sailed with HAL previously) and the chance to secure Club Orange before it hits the capacity limit. If you're not familiar with Club Orange, I suggest you do some reading here on CC about it. You could book a lower category stateroom and get an upgrade to a higher one with Club Orange. There can be some cost savings there, even though there is a cost for CO. There are other benefits, some better than others; only the Pinnacle class ship have the Club Orange dining room.

I just checked an upcoming booking; there are packages without the blanket so you can forgo the extra suitcase. But you still get the decorations. Might appeal to some...

Here are pictures of the cold food that was available.

Sorry, I completely forgot to report back. The excursion was just okay. It was less than an hour. We met on shore, of course, and walked about ten minutes (flat, level walking) to the hall where the cold food was already laid out. I'll post some pictures when I get to my phone. There was shrimp (which had to be completely peeled/deheaded), king crab legs, various dried fish (that were really tough to eat - think beef jerky but harder and saltier), marinated whale, muktuk, a variety of pickles/preserves, bread & salad. For the hot food, there was lamb, in a red wine sauce, that was amazingly good. I don't actually like lamb but went back for seconds. it was that good! It did not have that gamey taste. There was cauliflower, too, and, IIRC lamb meatballs. Oh, there was also a soup (I didn't have any so can't comment on that). For beverages, there was beer, water and pop. All in all, we were done in half an hour after arrival. We could then leave to make our own way back to the tender pier or do whatever else we wanted. I thought it was expensive for what we got but food there is extremely expensive so perhaps I'm not being fair. I didn't hear how others enjoyed the HAL tour, which was $50 more. To give you some perspective on the prices, I bought a postage stamp to mail a post card back to Canada. It cost $5US!! A teeshirt was US$50. Needless to say, other than some postcards and the stamp, I didn't spend any money. I'm glad I did it but I don't need to do it again (and I did book another cruise for 2026 to Greenland/Iceland). Oh, I would recommend that you take a small amount of Danish Krone and Icelandic Krona cash with you for incidentals. I wish I had when my two travel cards stopped working!

I suspect the FCC is correct, in a way. Both are part of the cruise fare so would not be included in the calculation. However, as I recently experienced, when one goes to the PG for their HIA dinner, the charges do hit your account, albeit at $0.00. On a prior cruise where we did get a printed statement, these dinners/ beverages would show both a debit and a credit to the folio. As I understand how the calculation is done, it is based on the debits to one’s account, not how it was paid. Therefore, in a way, the calculation do include the dinners and beverages, even though you’re not actually paying for them (other than in your cruise fare). That doesn’t explain how people are getting credit for the entire beverage package though. I’m hoping that my credits will be updated this week and then I’ll see if that happened to me too. Because I definitely did not use the full value of the package on any day.

That was my first reaction, too, but then I noticed the Tomahawk steak had the supplemental pricing underneath, and what I thought were steak prices, were the size of the steak in ounces. In the pic, the filet 8 oz looked like 8.00!

That’s a very different Pinnacle menu from the one I had on the Volendam a few weeks ago. I wonder if HAL is testing again on the Testerdam. Is one of the two pages a lunch menu? Thank you for your reports!

Yes, you can use them. You'll just have to "top up" the FCD with an additional payment. I just booked a 28 day cruise using FCDs and had to pay an additional $200 per person. Total deposit was $300/person. According to the screenshot posted above, the $300 deposit is good for cruises up to 50 days.

Thanks. I'm under the same impression. Really, how can they afford to double check it? The issue I'm having is that I only recently became an AARP member so this is the first time I'm expecting the OBC. The amounts of the OBC that I've been granted do not add to what I expect, one is more, one is less. I will have to have the TA call HAL to get the breakdown of the OBC. Count me among those who want that figure broken down on the booking confirmation!!

As a Canadian, I could only purchase a one year membership. If I book a cruise now that takes place after my membership expires, would I still get the OBC? Does it not come through automatically at the time of booking (once I've gone through the verification process)? Or does that happen after I renew my AARP membership that covers the period of the cruise?

I wondered if that was the case. Thanks again!

Thank you! Any idea for Outside View cabins?

Hi, I recently booked a cruise while onboard but cannot remember what OBC comes with that booking. Does anyone have a copy of the sheet from a recent cruise? I'm trying to figure out how our OBC is broken down and if we received the AARP and Military credits. I tried a search which didn't go well, and I checked HALfacts but the information there is from 2014. Thanks for your help!

Can't help with your questions but wanted to mention that I had the BEST gelato in Taormina! Mind you, this was years ago... There was a gelato place in the main square that was quite obvious - it's not that one. As one heads east to the gate, the gelato shop was halfway down, on the left. I'm sorry I don't know the name. Our local guide recommended it.

I don’t think it shows on the website. But, what you can do, is call Ship Services, and book your specialty dining for both cabins. They can confirm if the reservations are linked. And you can call Shorex to book the tours. Alternatively, both parties can go online, in their respective accounts, and book the same dining and tours for the same dates/times. Once onboard, you can request the reservations be combined so that you’re at the same table. I know calling twice can be a pain in the butt but, to me, that would be the simplest way of dealing with it. Just try to call after 8 am PT so that you hopefully get someone in the US as opposed to a foreign call centre.

I'm just stating my experience that was less than one month ago. Perhaps the security person had a god complex and could set his own rules. Kind of like the TSA agent at Logan who gave me a karate chop in the vagina, when I was frisked, on Tuesday afternoon when the scan revealed I supposedly had metal in there (I did not)!

To be clear, I had water/ice in my metal bottle and had to empty it in Boston, on embarkation, prior to security screening. The liquid had to be completely emptied. There was a fellow making us do it, and watching us to ensure it was done; he was also collecting the plastic bottles to the side. This was on July 27/24.