I know you used to get a lot of OBC because you said you did on these threads. I know MR never gave me a thing. I booked long cruises and was always unhappy with her but kept her because she did what I asked. I was planning to replace her and had this new person picked out. I have to wonder if this has to do with the fact that if the VP takes over a booking from another planner that made the booking they get nothing. I would think if the original planner is gone and the cruise is not paid in full the new planner should get it after paid in full. How I know is I just paid over $12000 for a CC mini, airfare, hotel for 2 days before and because he didn't book it the the new man gets nothing. I don't think that is fair. What is your thoughts on that?