Urgent question for Bonnie

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#1
uk
327 Posts
Joined Jun 2004
Hi Bonnie,
We have tickets to visit Pursuit at Southampton on 31st July. I have received an email from Eventbrite re Azamara asking for our names and passport details. It says to reply to the email.
The email address that it came from is - Azamara Club Cruises <[email protected]
As it is "noreply" I did not know if replies are monitored?
When I try the reply button, the address changes to [email protected]
Is this a genuine email??
I ask because it is asking for our passport details so I am wary.
Thanks
Sarah
#2
norn iron
659 Posts
Joined Jul 2008
Originally posted by sarahuk
Hi Bonnie,
We have tickets to visit Pursuit at Southampton on 31st July. I have received an email from Eventbrite re Azamara asking for our names and passport details. It says to reply to the email.
The email address that it came from is - Azamara Club Cruises <[email protected]
As it is "noreply" I did not know if replies are monitored?
When I try the reply button, the address changes to [email protected]
Is this a genuine email??
I ask because it is asking for our passport details so I am wary.
Thanks
Sarah
Good question Sarah,
I have received the same email request for the Pursuit visit in Belfast on 26th July.
It also asks for dietary requirements, when we were originally told no food or refreshments would be served.
It does look genuine, however, I share your concerns.
#3
Surrey, England
1,003 Posts
Joined Jun 2008
Same here for the 31st July, but I understood the visit would include lunch - presumably why they are asking the dietary question.
I am happy to send my details but am wondering if we will receive any more information in regard to parking etc. I guess those on the earlier visit might be able to give some guidance.
There is a contact the organiser button - so might try that tomorrow.
#5
Surrey, England
1,003 Posts
Joined Jun 2008
Sorry back again ! Elizabeth Topintzis works with Richard Twynam I believe - so I will ask the questions on my reply. She has been very helpful to us in the past.
#6
NW Surrey, England
6,141 Posts
Joined Aug 2001
I’m currently on hold with Azamara UK to try and sort this. I’ve no desire to send passport details unless I’m sure it’s a secure site.


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#7
NW Surrey, England
6,141 Posts
Joined Aug 2001
Eventually I replied to the email with our details directly to Ms Topintzis.

As to parking, we assumed we’d need to use the short stay at City Terminal.

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#8
NW Surrey, England
6,141 Posts
Joined Aug 2001
NB. Liz Topintzis replied immediately. We needed to send our dates of birth as well as passport numbers and expiration date.


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#9
UK
107 Posts
Joined Jan 2011
Thank you for the information, we are also going on this visit and you have saved me a phone call!
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#10
NW Surrey, England
6,141 Posts
Joined Aug 2001
I have no idea how many of us are invited.
CC71, whereabouts are you?
Mrs Miggins, where in Surrey are you?
We’ll be driving down from near Junction 3 of M3.
Corinne.


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#11
uk
327 Posts
Joined Jun 2004
Originally posted by cinnamon
NB. Liz Topintzis replied immediately. We needed to send our dates of birth as well as passport numbers and expiration date.


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So is [email protected] definitely Liz Topintzis email address that you used?

Thanks
Sarah
#12
UK
397 Posts
Joined Feb 2006
Originally posted by sarahuk
So is [email protected] definitely Liz Topintzis email address that you used?

Thanks
Sarah
I replied to the email earlier today, when you click on reply it defaults to the Liz email, I sent the required information in 2 separate mails
#13
UK
107 Posts
Joined Jan 2011
[quote=cinnamon;56522463]I have no idea how many of us are invited.
CC71, whereabouts are you?
Mrs Miggins, where in Surrey are you?
We’ll be driving down from near Junction 3 of M3.
Corinne.

Corinne, we are driving from South Leicestershire and have booked a hotel for the Monday evening given that it’s quite a drive for us. We are very much looking forward to it and to meeting everyone.
Claire
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#15
Surrey, England
1,003 Posts
Joined Jun 2008
Hi Corinne,
We live in Frimley Green so will also be joining at Junction 3. Look forward to seeing you.
By the way I assume we have to take our passports.
Anyway looking forward to a lovely day, despite an early start.
Pam
#16
West Marin, CA
3,769 Posts
Joined Mar 2014
Hi Sarah, Sorry for the delay. I'm based in California, so the quickest way to get urgent answers to questions specific to your market is to call the UK office, or write to our UK MD Richard Twynam. [email protected]. But it sounds like you've had your questions answered by the CC community. Enjoy the ship visit!
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Bonnie B. MacLaird
Chief Blogging Officer
Azamara Club Cruises

(*CBO is an authorized and compensated representative of Azamara Club Cruises)
#18
369 Posts
Joined Jun 2006
Originally posted by norn iron
Good question Sarah,
I have received the same email request for the Pursuit visit in Belfast on 26th July.
It also asks for dietary requirements, when we were originally told no food or refreshments would be served.
It does look genuine, however, I share your concerns.
Hi norn iron, I think I read somewhere that refreshments would be served on the Belfast visit and lunch in Southampton. Have you any info on parking in Belfast? Thanks
#19
United Kingdom
60 Posts
Joined Jul 2014
Originally posted by Mrs Miggins
Hi Corinne,
We live in Frimley Green so will also be joining at Junction 3. Look forward to seeing you.
By the way I assume we have to take our passports.
Anyway looking forward to a lovely day, despite an early start.
Pam
It was confirmed to me that we do have to take our passports.

We are also going on 31st July and we are driving from Staffordshire. Looking forward to the visit
#20
NW Surrey, England
6,141 Posts
Joined Aug 2001
Originally posted by Mrs Miggins
Hi Corinne,
We live in Frimley Green so will also be joining at Junction 3. Look forward to seeing you.
By the way I assume we have to take our passports.
Anyway looking forward to a lovely day, despite an early start.
Pam


So close Pam. We’re in Windlesham.
See you there.


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