cruisekap Posted June 23, 2018 #1 Share Posted June 23, 2018 Hi all, I am having difficulty seeing some of the details of my booked cruises. On Royal's old website I was able to see linked reservations, detailed payment history and etc. I am having a hard time finding the information on the new website. For example, I booked a cruise on line and received an email from Royal confirming that they received my deposit, have obc, and they have provided the booking number. However, I don't have a copy of the detailed receipt. I can always request one but I thought I would be able to see it on their website. Am I missing something? Thanks, Kathy Link to comment Share on other sites More sharing options...
Thorben-Hendrik Posted June 23, 2018 #2 Share Posted June 23, 2018 RCI does not belive in websites -> not possible! Link to comment Share on other sites More sharing options...
Blizzard54 Posted June 23, 2018 #3 Share Posted June 23, 2018 They are a lots of things that are no longer available on their website. We are hoping that some of them will be restored at some point but they have had a lot of problems with the new roll out. Link to comment Share on other sites More sharing options...
shirleygr Posted June 24, 2018 #4 Share Posted June 24, 2018 Your best bet is to request an invoice. The website is pretty much useless. Link to comment Share on other sites More sharing options...
Clarea Posted June 24, 2018 #5 Share Posted June 24, 2018 Hi all, I am having difficulty seeing some of the details of my booked cruises. On Royal's old website I was able to see linked reservations, detailed payment history and etc. I am having a hard time finding the information on the new website. For example, I booked a cruise on line and received an email from Royal confirming that they received my deposit, have obc, and they have provided the booking number. However, I don't have a copy of the detailed receipt. I can always request one but I thought I would be able to see it on their website. Am I missing something? Thanks, Kathy Even before Royal's latest reduction in website functionality, it didn't show as much info as a written booking confirmation. Now it's even more useless. I'd use the automated number to get a booking confirmation: 866-562-7625, press #4. Link to comment Share on other sites More sharing options...
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